Robin-Customer Relationship Management

Within the global customer relationship management, the above-named parties shall cooperate closely. This also applies to the processing of your personal data. The parties have jointly determined the order in which this data will be processed at each stage of the process. They are therefore considered joint controllers for the protection of your personal data within the process stages described below (Art. 26 GDPR).

As a data subject within the meaning of the GDPR, you are entitled to the following information from the parties.

All controller process data of data subjects or prospects collected on fairs/trade shows or other sources as social media channels, web forms and online events. All controllers share the data to generate leads/opportunities and to enable collaborating business strategies and KPIs.

As part of their joint controller under data protection law, the above-mentioned parties have agreed which of them will fulfil the respective obligations under the GDPR. This applies in particular to the exercise of the rights of the data subjects (Art. 15 - 21 GDPR) and the fulfilment of the information duties pursuant to Art. 13 and 14 GDPR.

This agreement is necessary because the global customer relationship management processes personal data in different process sections and systems operated by either Bosch Rexroth Pty Ltd or one of the parties named within the Annex 1 of the Joint Controller Agreement

Global Customer Relationship Management.

Even if there is a joint controller, the parties fulfil the data protection obligations according to their respective responsibilities for the individual processing activities as follows:

• Within the joint controller:
  All parties according named within the Annex 1 of the Joint Controller Agreement
  Global Customer Relationship Management are responsible for the processing of personal data.
• All parties shall make the information required under Articles 13 and 14 GDPR available to the data subjects in a precise, transparent, comprehensible and easily accessible form in clear and simple language and free of charge. Each party shall provide the other party with all necessary information from its sphere of activity.
• The parties shall inform each other immediately of any legal positions asserted by you as a data subject. They shall provide each other with all information necessary to respond to requests for information.
• As a data subject, you will always receive the information from the party that you initially contacted. Irrespective of this internal regulation, you can assert your rights against any party directly.