Service for Electric Drives and Controls

Our Bosch Rexroth experts offer you immediate assistance in emergencies round the clock. You receive instant, reliable support with tracing and rectifying faults through our global 24/7 service hotline.

In urgent cases, we provide express deliveries of spare parts, emergency repairs, or will send a service expert directly to your place of business. On request, we can remotely access your machine online using TeamViewer or Teams.

Every minute counts with machine downtime, so we respond immediately to get your machine up and running again quickly.

24/7 global service hotline: +49 (0) 9352405060

Often, it is enough to replace wear parts or defective components rather than having to purchase a more expensive replacement device. Our trained service team can repair components within a day if necessary. We even offer a free collection service throughout Europe for products up to 40 kg.

We design our products so that they can easily be dismantled and repaired by us as manufacturer if servicing is required. Our fast service keep downtimes to a minimum, increases cost effectiveness through the exclusive use of original spare parts and ensures safety as the repairs are carried out according to manufacturer specifications.

To keep downtimes to a minimum, we offer you the option of receiving spare parts from our workshops within a day to bridge the repair time. This enables you to keep the machine running while the product is being repaired.

We are represented worldwide with our ISO-9001 certified workshops and offer uniform quality standards as well as warranties of up to 60 months. With the ctrlX Digital Service Assistant you also have 24/7 access to all service tools (e.g., start the repair job, view the repair status of your job).

ctrlX Digital Service Assistant website

Genuine Bosch Rexroth spare parts ensure the service life and reliability of your machines. In the event of a fault, you benefit from the quick provision and delivery of the right spare parts.

As an alternative to the new spare parts, we are also happy to offer you remanufactured products as a solution for spare parts, subject to availability. Save more than 50% CO2 with the same warranty and cheaper price compared to a new product! Simply identify and order spare parts through our helpdesk or the ctrlX Digital Service Assistant – round the clock on your PC, smartphone or tablet.

Our regional logistics centers all over the world ensure that spare parts get to you within a few hours in the event of an emergency. Our field service will take on the commissioning after replacement, on request.

We guarantee the availability of spare parts after the discontinuation of series for up to 25 years and also supply original parts for previous brands, such as Bosch Automation, Indramat, and Nyquist.

ctrlX Digital Service Assistant website

More about remanufactured products

You can permanently increase the availability of your machines and systems by having their components completely overhauled in accordance with certified Rexroth standards. All wear parts are replaced as a preventive measure resulting in products being restored so that they are technically as good as new. This minimizes the likelihood of downtime and ensures the productivity of your machines in the long term.

Product overhauls can be planned and carried out step by step during quieter periods. Thanks to the manufacturer’s 24-month warranty, the overhauled product has the same quality standards as a new product.

Furthermore, an optional “REMAN+” serviceability extension can be offered, which also guarantees the availability of services for more years in the case of discontinued products.

More about remanufactured products

Increase the cost-effectiveness and energy efficiency of your machines through retrofitting, modernization, and product upgrade kits. Replace outdated automation technology with modern, high-performance variants. Our Bosch Rexroth specialists take on the commissioning and programming work.

Benefit from standardized and tried-and-tested product upgrade kits for components and systems as well as complete solutions for select machine types or individual retrofitting projects. Our retrofitting solutions significantly extend the life cycle of your product line by combining its basic technology with modern automation and the latest technologies. This saves costs compared to a new system and eliminates the need to replace the machine. We would be happy to advise you and assess the potential for optimizing your machines and systems together.

Guarantee the service availability for your existing machines and systems after the standard service phase or benefit from a service availability guarantee of up to 25 years from commissioning. We ensure that we meet your requirements with service agreements.

Bosch Rexroth guarantees quick, reliable, and worldwide delivery of specified products for industrial automation within defined timeframes. We agree a detailed list of spare parts and response times.

Our service life and extension lead to increased machine availability, a longer service life, planning security, calculable costs, and reduced storage costs.

Our Bosch Rexroth customer service supports you on site with commissioning, diagnostics, rectifying faults, and expanding your machines – throughout the entire life cycle. This sustainably improves system performance and ensures long-term care and maintenance.

Our field service team is available worldwide to solve application problems, program machines, and rectify faults. With extensive expertise and a holistic view of all control and drive technologies, we offer fast solutions and sustainable improvements in productivity. Benefit from more efficient system performance through our on-site service.

Secure your digital, connected manufacturing with our high IT security standards. Protect data regarding your machines and production processes and train your employees in IT security.

Our experts carry out threat and risk analyses and come up with individual measures to protect your machines and systems.

We also offer validation of security mechanisms and carry out vulnerability analyses and training. Benefit from our knowledge and play it safe with us!

Achieve maximum productivity through optimum machine safety. Bosch Rexroth helps you make your machines safe in accordance with the current German regulations.

Our experts inspect your machines, assist you with risk assessment, plan necessary measures, and take on the installation, commissioning, and conformity assessment – all in accordance with the applicable regulations in Germany. They thus reduce the burden on you in all areas and guarantee machine safety.