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Privacy Statement of Bosch Rexroth Corporation

Content

General Information about our Online Offer

Bosch Rexroth Corporation (hereinafter "Bosch Rexroth Corporation" or "We" or "Us") welcomes you to our internet pages and mobile applications (together also referred to as "Online Offers"). We thank you for your interest in our company and our products.


The Bosch Rexroth Corporation respects your privacy


The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.
Data protection and information security are included in our corporate policy.


Controller

Bosch Rexroth Corporation is the controller responsible for the processing of your data, exceptions are outlined in this data protection notice.
Our contact details are as follows:


Bosch Rexroth Corporation
5-1 Higashi-nakanuki Tsuchiura-shi
Ibaraki-ken 300-8588 Japan


Executive Board:

Fowai Lau, Shinichi Sakata, Johannsen Arne, Klaus Meder, Dirk Vaubel, Christoph Kübel


Principles


Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses and contractual master data, which is an expression of a person's identity.

We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.


Children


This Online Offer is not meant for children under 16 years of age.


Data transfer


Data transfer to other controllers


Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, has a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal bases can be found in the Section - Purposes of Processing and Legal Bases. Third parties may also be other companies of the Bosch group. When data is transferred to third parties based on a justified interest, this is explained in this data protection notice.


Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.


Service providers (general)


We involve external service providers with tasks such as sales and marketing services, contract management, programming, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply to the statutory provisions. Service providers may also be other Bosch group companies.


Duration of storage, retention periods


Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a justified interest in storing the data (e.g. we might still have a justified interest in postal marketing even after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).


Data processing under other legal regulations


We collect data based on other legal regulations. These include, for example, regulations for export controls, EC regulations (terrorist list screening), military, known consignors (air freight security law), taxes, ILSG, general equality law, labor law and many more. We treat the data according to the specifications of the respective legal regulation and analogously their storage obligations. Personal data will be deleted immediately after the end of the storage obligations.


Registration


If you wish to use or get access to benefits requiring to enter into the fulfillment of a contract, we request your registration. With your registration we collect personal data necessary for entering into the fulfillment of the contract (e.g. first name, last name, email address) as well as further data on voluntary basis, if applicable. Mandatory information is marked with an *.


The data provided by you will only be stored for the respective registration process and used exclusively for the performance of the services provided. For further details, please refer to the respective offer listed below in the corresponding data protection information.


We strongly recommend that you change the passwords for your login regularly and keep them confidential. Never use trivial passwords.


Log files


Each time you use the internet, your browser is transmitting certain information, which we store in so-called log files.


We save log files for a short period of time to determine service disruptions and for security reasons (e.g., to investigate attack attempts) and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.


Log files are also used for analysis purposes (without the IP address or without the complete IP address). Also see module web analysis.


In log files, in particular the following information is saved:


• IP address (Internet Protocol address) of the end-device from which the Online Offer is accessed,


• Internet address of the website from which the Online Offer was accessed (so called origin or referrer URL),


• The name of the service provider through which the Online Offer is accessed,


• File names or information that were accessed,


• Access time, date and access duration,


• Transmitted data volume,


• http status code (for example, request was successful or request failed)


Communities


We offer you the opportunity of becoming a member of one of our communities. Public Community Content can also be consumed without registration. Once registered, you can create a user profile, manage specific settings, interact in the communities and communicate with other members. Your data generated therein is only used in the scope of the consent granted by you for the respective marketing, market research and service purposes. You can withdraw your consent at any time.


The public profile of a community member only shows the nickname, acquired badges (trophies), the rank and the last user interactions. The e-mail address or other personal data are not visible.


All other data, which is generated by you in the communities, e.g. by creating, comments or pictures, are automatically publicly accessible and will be linked to your user profile. A special case of this are so-called private communities, where only registered members can enter the community and see the content.


Typical community elements in which community members interact and/or create content are for example Forum, Blog, Tribal Knowledge Base (Wiki), Question & Answers and Idea Exchange.


Protection of intellectual property in communities


Especially in community elements like Idea Exchange, the submission of ideas by the users themselves is an essential part of the community. If you submit your own ideas, be aware that especially in public communities every visitor can see these ideas. Although comprehensive protection of intellectual property in communities is not possible, we have at least elementary mechanisms that curb infringements in this respect:


• The creator of an idea is explicitly identified by the nickname and the date of creation.


• The community guidelines instruct members to report "stolen" ideas or infringements of intellectual property rights


Any protection of intellectual property beyond this community self-regulation is not possible for us and we are not liable for infringements in relation to intellectual property brought in.


You are free to create content with your intellectual property or not. If you fear that your intellectual property rights may be infringed, we recommend that you do not create such content.


Community Registration


To be able to interact in the Community, we request that you register. You can use the central User-Management-System of Bosch to create a "Bosch Global User", which can also be used for other Platforms of the Bosch Group and which ensures SSO between the different Platforms of the Bosch Group. Within the scope of the registration we collect personal data necessary for the formation and the fulfillment of the contract (Nickname, e-mail address) as well as, if applicable, additional data on a voluntary basis (e.g. first name, last name). Mandatory statements are marked with a *


Usage of cookies


In the context of our online service, cookies and tracking mechanisms may be used.


Cookies are small text files that may be stored on your device when visiting our online service.


We operate some of our websites, only with technically required cookies. On these websites no cookie manager dialogue is in use.


Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis. On these websites a cookie manager dialogue is in use.


Categories


We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.


It is generally possible to use the online service without any cookies that serve non-technical purposes.


Technically required cookies


By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.


Such cookies will be deleted when you leave the website.


Cookies and tracking mechanisms that are technically not required


We only use such cookies and tracking mechanisms if you have given us your prior consent in each case. We distinguish between two sub-categories with regard to these cookies and tracking mechanisms:


Convenience cookies


These cookies facilitate operation and thus allow you to browse our online service more comfortably; e.g. your language settings may be included in these cookies.


- Social plugins


Some of the pages of our online service involve content and services of other providers


Marketing cookies and tracking mechanisms


- General


By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behaviour:


- Statistics:


By using statistical tools, we measure e.g. the number of your page views.


- Conversion tracking:


Our conversion tracking partners place a cookie on your computer ("conversion cookie") if you accessed our website via an advertisement of the respective partner.


Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and thereby was redirected to our website. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.


- Social plugins


Some of the pages of our online service involve content and services of other providers (e.g. Facebook, Twitter) which also may use cookies and active modules. For more details regarding social plugins please refer to the section on social plugins


- Retargeting


These tools create user profiles by means of advertising cookies or third-party advertising cookies so called "web beacons" (invisible graphics that are also called pixels or tracking pixels), or by means of comparable technologies. These are used for interest-based advertising and to control the frequency with which the user looks at certain advertisements. The relevant provider is the controller responsible for the processing of data in connection with the tool. The providers of the tools might disclose information also to third parties for the purposes mentioned above. Please note the data protection notices of the relevant provider in this context.


Name: WebTrends

Provider: WebTrends Inc., 851 SW 6th Ave., Suite 1600, Portland Oregon 97206, USA

Function: Analyses user behaviour (page views, number of visitors and visits, downloads)


Name: Monetate

Provider: Monetate Inc., 100 Crosby Street #402, New York, NY 10012, USA

Function: Cookie can trace user behaviour across websites, UX testing


Name: Google Analytics

Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Function: Analyses user behaviour (page views, number of visitors and visits, downloads), UX testing


Name: Tealium

Provider: Tealium Inc., 11095 Torreyana Road San Diego, CA 92121

Function: Creates segments and profiles in real time, tag management


Name: New Relic

Provider: New Relic Inc. 111 SW 5th Ave 2700, Portland, OR 97204

Function: Messung von Webseitenverfügbarkeit und Ausfallzeit


Management of cookies and tracking mechanisms


You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.


Note: The settings you have made refer only to the browser used in each case.


Deactivation of all cookies


If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.


Management of your settings with regard to cookies and tracking mechanisms not required technically


When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any convenience cookies, marketing cookies or tracking mechanisms, respectively.


In our privacy settings, you may withdraw the consent with effect for the future or grant your consent at a later point in time.


Social Plugins


In our Online Offers we use so-called social plugins from various social networks. They are individually described in this section.


When using plugins, your internet browser creates a direct connection to the respective social networks’ server. This way, the respective provider receives the information that your internet browser accessed from the respective site of our Online Offers - even if you do not have a user account with this provider or are currently not logged into your account. Log files (including the IP address) are, in this case, directly transmitted from your internet browser to a server of the respective provider and might be stored there. The provider or its server may be located outside the EU or the EEA (e.g. in the United States).


The plugins are standalone extensions by social network providers. For this reason, we are unable to influence the scope of data collected and stored by them.


Purpose and scope of the collection, the continued processing and usage of data by the social network as well as your respective rights and setting options to protect your privacy can be found by consulting the respective social network's data protection notices.


In case you do not wish social network providers to receive and, if applicable, store or use data, you should not use the respective plugins.


Facebook plugins

Facebook is operated under www.facebook.com by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, and under www.facebook.de by Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland ("Facebook"). Find an overview over Facebook's plugins and their appearance here: https://developers.facebook.com/docs/plugins , find information on data protection at Facebook here: http://www.facebook.com/policy.php .


Twitter plugins


Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). Find an overview over Twitter's plugins and their appearance here: https://developer.twitter.com/ , find information on data protection at Twitter here: https://twitter.com/privacy .


Google+ plugins


Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Find an overview over Google's plugins and their appearance here: https://developers.google.com/+/plugins , find information on data protection at Google+ here: http://www.google.com/intl/de/+/policy/+1button.html


Pinterest plugins


Pinterest is operated by Pinterest Inc., 808 Brennan St, San Francisco, CA 94103, USA ("Pinterest"). Find an overview over Pinterest's plugins and their appearance here: https://developers.pinterest.com/tools/widget-builder/ , find information on data protection at Pinterest here: https://about.pinterest.com/en/privacy-policy .


Instagram plugins


Instagram is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). Find an overview over Instagram's plugins and their appearance here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges , find information on data protection at Instagram here: https://help.instagram.com/155833707900388/ .


Apps


In addition to our Online Offers, we offer mobile applications ("Apps"), which you can download to your mobile device. Beyond the data collected on websites, we collect additional personal data through our apps that specifically result from the usage of a mobile device. This is subject to your prior express consent. For details on our Apps please refer directly to the privacy notes within the app.


E-Mail to a friend


Your e-mails distributed will only be saved until the sending process is completed.


Share Button


Only when you actively click on the share button data will be sent to the operators of the social media channels. No data is sent to the operators of the social media channels beforehand - not even in an anonymous form.


External links


Our Online Offers may contain links to third party internet pages – by providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our supervision. We do not assume responsibility for the processing of personal data by third parties.


Security

Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.

We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.


Right to information and access


You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.


Right to correction and deletion


You have the right to obtain the rectification of inaccurate personal data concerning yourself without undue delay from us. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.This does not apply to data that underlies the legal obligation to a statutory retention period to store. If access to such data is not required, however, its processing is restricted (see the following).


Restriction of processing


You have the right to demand for – as far as statutory requirements are fulfilled – restriction of the processing of your data.


Objection to data processing


You have the right to object to data processing by us at any time. We will no longer process the personal data unless we demonstrate compliance with legal requirements to provide provable reasons for the further processing, which are beyond your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.


Objection to data processing based on the legal basis of “justified interest“


In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on a justified interest. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements, which override your rights.


Withdrawal of consent


In case you consented to the processing of your data, you have the right to revoke this consent with immediate effect. The legality of data processing prior to your revocation remains unchanged.


Data portability


You are entitled to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – to demand that we transfer those data to a third party.


Changes to the Data Protection Notice


We reserve the right to change our security and data protection measures if this is required due to technical development. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to change.


Blog


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Internal communication data (e.g. name, e-mail, IP-address)


• For public communication: nickname, Avatar


• Blog history


• User master data


Processing purposes and legal bases


We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:


• Provision of this Online Offer (for content requiring registration)
(legal basis: fulfillment of contractual obligations)


• Operation of an online community for registered members for purposes of communication among each other and for marketing
(legal basis: fulfillment of contractual obligations)


• To identify faults and for safety reasons
(legal basis: fulfillment of our legal obligations in the area of data security and justified interest in the elimination of malfunctions and the security of our offers)


• Safeguarding and defending our rights
(legal basis: justified interest on our part for safeguarding and defending our rights)


Deletion


You can delete your user in option “My Settings – Personal – Close Community Account”. This separates your inputs from your primary user and adds these to an anonymized user. Should you have added a personal photo this will be replaced by system by a default Avatar.


Also the above mentioned general data protection notices are valid.


Contact Forms


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Contact data (mandatory fields* e.g.: e-mail-address, name, telephone, address, country, request) and other non-mandatory information


Processing purposes and legal bases


• Provision of information
(legal basis: consideration of interests)


• Pick-up service (return shipments)
(legal basis: fulfillment of contractual obligations)


• Registration
(legal basis: fulfillment of contractual obligations)


• Provision of samples
(legal basis: pre-contractual measure)


• Requests for consultation and reparation
(legal basis: justified interest in specific handling of requests)


• Literature Orders (MyRexroth)
(legal basis: fulfillment of contractual obligations)


Data transfer and storage


No personal data will be transferred to unauthorized third parties.

Your request, for which your own e-mail system is used if necessary, will be passed to the right contact within the Bosch Rexroth organization.

We don´t store your data longer than necessary respectively referred to legal retention periods.


Also the above mentioned general data protection notices are valid.


ContactLocator


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Location data (e.g. current position, postal code)


• Contact data (e.g. e-mail-address, name, telephone, address)


Processing purposes and legal bases


• Proximity-search for a service partner
(legal basis: pre-contractual measure or fulfillment of contractual obligations)


Data transfer and storage


Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). By using this service you can –based on your browser- transfer your real location or choose manually any location in offered selection menue. Your data will be transferred only to Google, if your browser basically permits this, you confirm a note of your browser where necessary or you use button „show address list“ in selection menue. If you don´t want that Google Maps receives your data and if so stores or continues to use, you shouldn´t use this service. You can find an overview of API-requirements here:

https://developers.google.com/maps/documentation/geolocation/intro?hl=en


Here you can find more information about privacy at Google:

https://policies.google.com/privacy?gl=EN&hl=en#infocollect


Information for sharing of location data:

Mozilla Firefox: https://support.mozilla.org/de/kb/does-firefox-share-my-location-websites?redirectlocale=en-US&redirectslug=does-firefox-share-my-location-web-sites


For forwarding your enquiry your e-mail system is used. Incoming mails will be forwarded to the right contact within the Bosch Rexroth organization. We don´t store your data longer than necessary respectively referred to legal retention periods.


Your contact data within recall-function will be forwarded to a contact within the Bosch Rexroth organization. We don´t store your data longer than necessary respectively referred to legal retention periods. We do not create a movement profile.


Also the above mentioned general data protection notices are valid.


Customer Relation Management


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Communication data (e.g. name, e-mail, telephone, IP-address, address)


Processing purposes and legal bases


• Global handling of pre-sales phases for initiation of business relationships
(legal basis: consideration of interests)


• Global customer administration, address management (event management)
(legal basis: fulfillment of contractual obligations, consent)


• Global order tracking
(legal basis: fulfillment of contractual obligations)


• Global After Sales Service
(legal basis: fulfillment of contractual obligations)


• Global handling of marketing activities (newsletter)
(legal basis: consent)


Data transfer and storage


No personal data will be transferred to unauthorized third parties.


Your recorded data are processed within the Bosch Rexroth organization. We don´t store your data longer than necessary respectively referred to legal retention periods.


Also the above mentioned general data protection notices are valid.


eShop


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Communication data (e.g. country, name, company, tax number, user name, telephone, e-mail, address, IP-address)

• Contract master data (contractual relationship, product- and contract interest)

• Customer history

• Contract payoff and payment data

• Transaction data

• Information data (of third parties e.g. of public registers)


Processing purposes and legal bases


• Provision of an Online Offer
(legal basis: fulfillment of contractual obligations)


• Global customer administration, address management
(legal basis: fulfillment of contractual obligations, consent)


• Global order tracking
(legal basis: fulfillment of contractual obligations)


• Global handling of marketing activities (newsletter)
(legal basis: consent)


Also the above mentioned general data protection notices are valid.


Event Management


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Communication data (e.g. name, telephone, e-mail, address)


Processing purposes and legal bases


We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:


• Global handling of pre-sales phases for initiation of business relationships
(legal basis: balancing of interests)


• Global customer administration, address management (event management)
(legal basis: fulfillment of contractual obligations, consent)


• Global handling of marketing activities (invitations)
(legal basis: consent)


Also the above mentioned general data protection notices are valid.


Expokat


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Contact data (registration - e. g. first name, surname, e-mail, user name)

• User master data (registration)


Processing purposes and legal bases


We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:


• Provision of Online Offers
(legal basis: fulfillment of contractual obligations)


• Registration
(legal basis: fulfillment of contractual obligations)


• To identify faults and for safety reasons
(legal basis: fulfillment of our legal obligations in the area data security and justified interest in the elimination of malfunctions and the security of our offers)


Also the above mentioned general data protection notices are valid.


First Level Support


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Communication data (e.g. name, e-mail, telephone, address)


Processing purposes and legal bases


• Customer support
(legal basis: fulfillment of contractual obligations)


Also the above mentioned general data protection notices are valid.


Hydraulics Blog


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Subscription: e-mail

• Comment function: name, e-mail

• Inputs of employees: name


Processing purposes and legal bases


We, as well as the service providers commissioned by us, process your personal data for the following processing purpose:


• Provision and exchange of information
(legal basis: consent)


Also the above mentioned general data protection notices are valid.


Image Pool


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Contact data (registration – e.g. e-mail, first name, surname, company / department , reason for access, your contact at Bosch Rexroth, telephone)

• User master data (registration)


Processing purposes and legal bases


We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:


• Provision of Online Offer
(legal basis: fulfillment of contractual obligations)


• Registration
(legal basis: fulfillment of contractual obligations)


• To identify faults and for safety reasons
(legal basis: fulfillment of our legal obligations in the area of data security and justified interest in the elimination of malfunctions and the security of our offers.)


Also the above mentioned general data protection notices are valid.


Integrated Catalog System


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Communication data (e.g. name, telephone, e-mail, address, IP-address)

• User master data


Processing purposes and legal bases


We, as well as the service providers commissioned by us, process your personal data for the following processing purpose:


• Provision of product configurations
(legal basis: justified interest in failure-free and error-free receipt of requested documents)


Also the above mentioned general data protection notices are valid.


Learning Management System


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Communication data (e.g. name, e-mail, IP-address)

• User master data (registration)

• Contract master data

• Contract payoff and payment data (handling via eShop)

• History of training


Processing purposes and legal bases


We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:


• Provision of this Online Offer (for content requiring registration)
(legal basis: fulfillment of contractual obligations)


• Recording of history of training longer than period of fulfillment of contractual obligation (customer´s wish)
(legal basis: consent)


• To identify faults and for safety reasons
(legal basis: fulfillment of our legal obligations in the area of data security and justified interest in the elimination of malfunctions and the security of our offers)


• Safeguarding and defending our rights
(legal basis: justified interest on our part for safeguarding and defending our rights)


• Contract payoff and payment data
(legal basis: fulfillment of contractual obligations)


Payment service provider


We involve external payment service providers. Depending on the type of payment method you chose in your order process, we will transfer your payment data used for the processing of payments (e.g. bank data or data of credit card) to the financial institution charged with the payment or to payment service providers commissioned by us. Sometimes, payment service providers also collect and process such data as controllers. In that case (payment service providers are data controllers) the data protection notice or privacy policy of the respective payment service provider applies


Also the above mentioned general data protection notices are valid.


Media Directory


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Contact data (registration - e.g. first name, surname, country, e-mail, user name)

• Address data (order print media - e. g. first name, surname, address)

• User master data (registration)


Processing purposes and legal bases


We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:


• Provision of Online Offer
(legal basis: fulfillment of contractual obligations)


• Registration
(legal basis: fulfillment of contractual obligations)


• Dispatch of print media referred to assignment (address data)
(legal basis: fulfillment of contractual obligations)


• To identify of faults and for safety reasons
(legal basis: fulfillment of our legal obligations in the area of data security and justified interest in the elimination of malfunctions and the security of our offers)


Also the above mentioned general data protection notices are valid.


MyRexroth (After Sales; OCE-Forum)


MyRexroth – After Sales


You have the opportunity to register in our Ticketing and Claim Management Systems via MyRexroth.


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Communication data (e.g. name, e-mail, telephone, IP-address)

• User master data


Processing purposes and legal bases


• After Sales Service
(legal basis: fulfillment of contractual obligations)


Also the above mentioned general data protection notices are valid.


MyRexroth – OCE


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Communication data internal (e.g. name, country, e-mail, IP-address)

• For public communication: user-/nick-name, Avatar

• Blog history

• User master data


Processing purposes and legal bases


We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:


• Provision of this Online Offer (for content registration required)
(legal basis: fulfillment of contractual obligations)


• Operation of a community for registered members for communication among each other
(legal basis: fulfillment of contractual obligations)


• To identify faults and for safety reasons
(legal basis: fulfillment of our legal obligations in the area of data security and justified interest in the elimination of malfunctions and the security of our offers.)


• Safeguarding and defending our rights
(legal basis: justified interest on our part for safeguarding and defending our rights)


Also the above mentioned general data protection notices are valid.


ODIN


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Communication data: name, e-mail, telephone, address, user-ID


Processing purposes and legal bases


• Customer support
(legal basis: fulfillment of contractual obligations)


• Registration
(legal basis: contract)


Data transfer and storage


No personal data will be transferred to unauthorized third parties.

Your request, for which your own e-mail system is used if necessary, will be passed to the right contact within the Bosch Rexroth organization.

We don´t store your data longer than necessary respectively referred to legal retention periods.


Also the above mentioned general data protection notices are valid.


Press Portal


Collection, processing and use of personal data


Processed data categories


Following data categories are processed:


• Contact data public sources: media name, name, e-mail, address, telephone

• Contact data at fairs: company (department), name, e-mail, address, telephone

• Press notes: company, name, photos


Processing purposes and legal bases


We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:


• Provision of information
(legal basis: consent)


• Advertising
(legal basis: consent)


Also the above mentioned general data protection notices are valid.


APP: Digital Service Assistant


Collection, processing and use of personal data


Processing of your location data


Our offers also include so-called location based services through which we provide you with special offers that are tailored to your respective location. To offer this app function, we collect the last three GPS locations delivered by the mobile device and your IP address when you consent. We do not create a movement profile. You can deactivate this function in the respective app's settings or in the settings of the operating system of your mobile device or pause it temporarily without affecting the basic functionality of the app.


Processing of your photo data


Basically the activation of the photo function is possible for the transmission of photos to our 1st Level-Support by you. To activate the photo function, you must give your consent to the app in the device setting of every device you are using.

Please ensure that you do not submit any personal information concerning photo data to our 1st level support using our app.

Furthermore, please see our “Terms of Registration and Use for the services of Bosch Rexroth Corporation”.


Processed categories of data


The following categories of data are processed:


• Communication data (e.g. name, telephone, e-mail, address, IP address

• Location data (e.g. GPS information, IP address)

• User master data


Processing purposes and legal basis


We as well as the service providers commissioned by us, process your personal data for the following processing purposes:


• Provision of this Online Offer
(Legal basis: Legitimate interest on our part in direct marketing as long as this occurs in accordance with data protection and competition law and / or fulfillment of contractual obligations).


• Customer support
(Legal basis: Fulfillment of contractual obligations)


• Registration
(Legal Basis: Fullfillment of contractual obligations)


• Provision of location based of services for the surroundings search of one or several surrounded traders of our dealer network plant
(Legal Basis: Consent for the use of location data from your device)


• Resolving service disruptions as well as for security reasons
(Legal basis: Fulfillment of our legal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers).


Also the above mentioned general data protection notices are valid.