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Privacy Notice of Bosch Rexroth Corporation

Bosch Rexroth appreciates your interest in its products and your visit to this website.
Data Protection Notice of Bosch Rexroth, effective date May 18th 2021. Last update October 27th 2021.

BOSCH REXROTH CORPORATION DATA PROTECTION NOTICE/PRIVACY NOTICE

GENERAL

Bosch Rexroth Corporation (“Bosch”, “we”, “us” or “our”) is pleased to have you (“you” or “your”) visit our website and welcomes your interest in the services or products provided through the website (collectively, the “Services”). This Privacy Notice (this “Notice”) applies to all users of the Bosch Rexroth website and the Services, anywhere in the United States, Canada, and their respective territories and possessions. Terms capitalized but not defined in this Notice are as defined in the Terms of Use (the “Terms”).

The protection of your privacy is an important concern to which we pay special attention. We process personal information collected during your visit to the Bosch Rexroth website and use of Services in compliance with this Notice and all applicable laws and regulations. Data protection and information security are part of Bosch corporate policy.

Notice to Canadian Users: Please note that by using the Bosch Rexroth website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in this Notice. If you do not consent to the processing of your personal information in accordance with this Notice, please do not access or continue to use the website or otherwise provide any personal information to us.


BOSCH REXROTH PRIVACY NOTICE – HIGHLIGHTS

Bosch Rexroth Corporation has set out below some important highlights of the Notice for our website (“BoschRexroth.Com).” You can obtain more information about how we collect, use, disclose and safeguard your personal information by reviewing our full Notice below.

Bosch Rexroth does not sell your personal information as contemplated by the California Consumer Privacy Act 2018 („CCPA“). For more information regarding the CCPA, please see below.

What personal information do we collect?

We collect various types of information about our users in connection with the services or products provided through the Bosch Rexroth website (collectively, the “Services”), including:

  • Information we collect directly from you (i.e., when given by you);
  • Information we collect indirectly from you (i.e., collected when you use the Bosch Rexroth website or Services); and
  • Information we obtain from third-party sources.

We also may collect information in ways that we describe to you at the point of collection or otherwise with your consent.

Why do we collect personal information and how is it used?

  • Fulfilling or meeting the reason you provided the information.
  • Technical administration of our websites, mobile applications and/or services.
  • Maintaining the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.
  • Customer, vendor, licensor and/or supplier administration, review and/or reports.
  • Administering, maintaining, personalizing and improving mobile applications, products and services, including, without limitation, to authenticate users, process payments, provide requested services, provide optional additional services and to develop new features, products and/or services.
  • Providing customer service.
  • Responding to submitted inquiries and customer service requests and other questions and/or comments.
  • Compliance with legal and/or regulatory requirements.
  • Evaluating or conducting a merger, sale of assets, consolidation or restructuring, financing or acquisition of all or a portion of any Bosch business, asset or opportunity by, with or into another business, entity or company.

Bosch Rexroth will not collect or use personal information for materially different, unrelated or incompatible purposes without providing you notice (or obtaining your consent, where required by applicable laws in the relevant jurisdiction).

Is personal information shared or disclosed?

Bosch may share your information with:

  • Bosch affiliated entities,
  • service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf, as follows:
  • relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process.

What are the risks?

  • We may transfer your personal information to countries other than the country where you reside, including to affiliates and service providers. Therefore, your information may be accessible to courts, law enforcement and national authorities in such other countries. You can obtain information about Bosch Rexroth’s policies and practices with respect to foreign service providers, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Policy Administrator as described in the Privacy Notice.
  • Bosch security measures are being regularly reviewed and updated as necessary in accordance with the state of technological developments, however, absolute protection is not possible. We cannot guarantee the security of information posted or transmitted using the Bosch Rexroth website.

What else should you know?

  • You are solely responsible for providing any notices to, and obtaining valid consent from, any other individual whose personal information you submit to us or store in connection with the Services (including your customers).
  • If you opt to provide personal information via our contact form, your personal information will be transferred to the necessary contacts to address your inquiry.
  • You may contact our Privacy Policy Administrator, as described in the Privacy Notice, with any questions about the collection of your personal information.
  • In some circumstances, you also may have a right to access, update, and correct inaccuracies in your personal data (e.g., pursuant to local law).
  • Any additional choices you may have are described in the full Privacy Notice below.

Notice to Canadian Users: Please note that by using the Bosch Rexroth website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in our Notice and summarized above.


BOSCHREXROTH.COM WEBSITE PRIVACY NOTICE

I. Introduction

Bosch Rexroth Corporation (“Bosch”, “we”, “us” or “our”) is pleased to have you (“you” or “your”) visit website and welcomes your interest in the services or products provided through the website (collectively, the “Services”). This Privacy Policy Notice (this “Notice”) applies to all users of the Bosch Rexroth website and the Services, anywhere in the United States, Canada, and their respective territories and possessions. Terms capitalized but not defined in this Notice are as defined in the Terms of Use (the “Terms”).

The protection of your privacy is an important concern to which we pay special attention. We process personal information collected during your visit to the Bosch Rexroth website and use of Services in compliance with this Notice and all applicable laws and regulations. Data protection and information security are part of Bosch corporate policy.

Notice to Canadian Users: Please note that by using the Bosch Rexroth website and/or voluntarily providing your Personal Information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in this Notice. If you do not consent to the processing of your personal information in accordance with this Notice, please do not access or continue to use the website or otherwise provide any personal information to us.

II. Scope

This Notice covers our treatment of (1) personally identifiable information, as defined by numerous statutes in the United States ( “PII Laws”), (2) personal information, as defined by the California Consumer Privacy Act (“CCPA”), and (3) personal information, as defined by Canada’s Personal Information Protection and Electronic Documents Act and any applicable substantially similar provincial legislation (“Canadian Privacy laws”) (collectively, “Personal Information”) which we gather when you are accessing, viewing, completing, or using this website/or our Services.

III. Collection of Personal Information

The website may have collected the following personal information from users of the website within the last twelve (12) months:

The website may have collected the following personal information from users of the website within the last twelve (12) months:

1) Identifiers

We collect this information from our users, customers, and business partners. We also generate identifiers internally.

Examples:

Real name, postal address, Internet Protocol address, email address, or other similar identifiers.

How we use it:

To enable our customer service team to reply to inquiries via our contact form.

How we share it:

We share this data internally, including those to whom you instruct us to send this information.

2) Internet or other similar network activity

We collect this information from our users and customers.

Examples:

Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

How we use it:

To enable use of our sites, services, and products, to communicate with you, to understand how our users interact with our sites, and to improve our offerings

How we share it:

We share this data with our service providers and with business partners, including those to whom you instruct us to send this information.

3) Inferences drawn from other Personal Information

We generate these internally.

Examples:

Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

How we use it:

We anonymize this data and use it to understand how users interact with our sites, to develop and offer more relevant and useful services and products, and to improve the products and services we offer.

How we share it:

We don’t share such information.

We will continue to collect the Personal Information described above. If any additional personal information is collected, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.

4) Log Files

Each time you use the internet, your browser is transmitting certain information, which we store in so-called log files.

We save log files for a short period of time to determine service disruptions and for security reasons (e.g., to investigate attack attempts) and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.

Log files are also used for analysis purposes (without the IP address or without the complete IP address). Also see module “Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily permitted or based on consent”.

In log files, in particular the following information is saved:

  • IP address (Internet Protocol address) of the end-device from which the Online Offer is accessed,
  • Internet address of the website from which the Online Offer was accessed (so called origin or referrer URL),
  • The name of the service provider by whom the Online Offer is accessed,
  • File names or information that were accessed,
  • Access time, date and access duration,
  • Transmitted data volume,
  • http status code (for example, request was successful or request failed)

IV. Sources of Personal Information.

Bosch Rexroth collects personal information from the following categories of sources:

1) Directly from you.

For example, when given by you or collected from you thorough your access to and/or use of the website and/or the Services when you contact customer support or otherwise interact or communicate with us, its agents, representatives, suppliers, vendors or consultants through the website. This information may include, without limitation, your name, country, email address and any other information you choose to provide us.

2) Indirectly from you.

For example, from observing your use of the website and/or the Services, or services related thereto. The following data may be collected automatically: the website from which you visit Bosch Rexroth (referrer), pages viewed, files downloaded (downloads), individual links clicked, search words or search phrases (site search), duration of visit, browser used, device data (e.g., unique device identifier, MAC address, IP address, serial number, hardware model, network information and operating system and version), and other relevant details and/or information. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., Bosch Rexroth or its agents, representatives, suppliers, vendors or consultants may record which banner, adword, etc. motivated or assisted with the visit to Bosch Rexroth websites.

V. Use of Personal Information and purpose specification.

We may use your personal information for the purpose of:

1) Fulfilling or meeting the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our Services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a Service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.

2) Technical administration of our websites, mobile applications and/or services.

3) Maintaining the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.

4) Customer, vendor, licensor and/or supplier administration, review and/or reports.

5) Administering, maintaining, personalizing and improving mobile applications, products and services, including, without limitation, to authenticate users, process payments, provide requested services, provide optional additional services and to develop new features, products and/or services.

6) Providing customer service.

7) Responding to submitted inquiries and customer service requests and other questions and/or comments.

8) This data may be used for analytic purposes.

9) Compliance with legal and/or regulatory requirements.

10) Evaluating or conducting a merger, sale of assets, consolidation or restructuring, financing or acquisition of all or a portion of any Bosch Rexroth business, asset or opportunity by, with or into another business, entity or company.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice (or obtaining your consent, where required by applicable laws in the relevant jurisdiction).

VI. Sharing and Disclosure of Personal Information.

We may use, store, compile, manipulate, share and disclose your personal information with third parties for the purposes stated above. Your personal information is shared with the following third parties:

1) Bosch Rexroth affiliated entities, including our parent company in Germany, Robert Bosch GmbH, to leverage shared services and improve our Services;

2) Bosch Rexroth third party service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch Rexroth’s behalf, such as hosting vendors, advertising service providers, data analytics companies, marketing service companies, list managers and delivery companies.

3) relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;

By accessing and/or using the website or the Services, you consent to the above uses and sharing of your personal information in accordance with this Notice.

VII. Disclosure or Sale of Personal Information – Past 12 Months

1) Disclosure of personal information.

In the preceding twelve (12) months, Bosch has not disclosed Personal Information for a business purpose. We do not disclose your personal information for a business purpose to third parties.

2) Sales of personal information.

In the preceding twelve (12) months, Bosch has not sold personal information for a business purpose. We do not sell your personal information for a business purpose to third parties.

VIII. Use of the third-party web analytics tools.

We may use web analytics tools, such as the Google Analytics web analytics tool, to provide us with an analysis of your use of the Bosch Rexroth website, overall use of and traffic on the website and other related services.. Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of the website (such as when you visited the website, the referrer URL, details on the configuration of your operating system, your browser and your access provider) are generally transmitted to, and stored on, a server of Google located in the U.S.A. You are able to opt out of Google Analytics by downloading and utilizing the Google Analytics Opt-out Browser Add-on, which you can obtain at https://tools.google.com/dlpage/gaoptout?hl=en .

We use information gathered by such analytics tools to analyze your use of the website, to generate reports on website activities and to perform other website related services to you. Only authorized persons have access to this anonymized data.

IX. Use of social plugins as part of social media.

Our websites may use social media plugins (“Plugins”) from social networks like Facebook and Twitter (“Social Network”). The Plugins are identified by the respective social media logo or the respective suffix (the “Button”).

If you visit a page on the website that contains Plugins, your browser will establish a direct connection to the Social Network server and load the Button from there, At the same time the Social Network will know that the respective page on the website has been visited. If you click on a Button, you establish a direct connection to the respective Social Network. By clicking the applicable Button you accept and consent to the transmission of your data to the Social Network. If you are logged into the Social Network, it can also associate your visit to the Bosch Rexroth website to your Social Network account.

If you do not wish your data to be transmitted to the applicable Social Network via the website, ensure that you are not logged into the Social Network before visiting the Bosch Rexroth website, and do not click on any Plugins while on the website.

Our websites may also use the YouTube video platform that enables playback of audio and video files. By visiting such websites, YouTube receives information that you have accessed the corresponding page on the website. Such data is transmitted to YouTube whether you are logged into a YouTube user account or not.

For information about the scope and purpose of data collection by these social media companies, and your rights and the settings you can configure to protect your privacy, please refer to their Privacy Notice.

X. International Data Transfer.

We may transfer your personal information to the Bosch Rexroth parent company in Germany, Robert Bosch GmbH, and/or to any other Bosch affiliates throughout the world, when processing, storing, analyzing and otherwise using data. We may also transfer your data to a third party outside the country of origin. Accordingly, your Personal Information may be accessible to courts, law enforcement and national authorities in countries other than the country in which you reside. You can obtain information about Bosch Rexroth’s practices with respect to foreign service providers (including affiliates), or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Policy Administrator as described below.

Your personal data may be forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal bases can be found in the Section - “Purposes of Processing and Legal Bases”. Third parties may also be other companies of the Bosch group. When data is transferred to third parties based on a justified interest, this is explained in this data protection notice.

Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

We may transfer your personal data to our parent company in Germany, and to any worldwide affiliates when processing data. We may also transfer your data to a third party outside your country of origin.

XI. Children’s Privacy.

We do not knowingly collect or use any personal information from online visitors under the age of 16. Bosch Rexroth does not knowingly allow visitors under the age of 16 to participate in any promotions or contests made available on the website from time to time.

XII. California “Shine the Light” Privacy Rights

California’s “Shine The Light” law permits those customers who are residents of California to annually request a list of their personal information (if any) that we disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, we do not share any personal information with third parties for direct marketing purposes.

XIII. Use of links to affiliated sites

The website may contain links to other Bosch Rexroth sites (“Affiliated Sites”). The website provides these links only as a convenience. Your use of these Affiliated Sites and any related services are outside the scope of this Notice, and is governed by the Notices and any other terms referred to or located on such Affiliated Sites.

XIV. Use of external links

The website may contain links to third-party websites or services operated by providers that are not associated with us. After you click the link, we no longer have any influence over the collection, storage, use or processing of any personal information transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond our control. Therefore, Bosch Rexroth is not responsible for the collection, storage, use, disclosure or other processing of Personal Information by such third parties. For further clarity, this Notice does not apply to any such third party websites or services; please refer to the privacy statements or policies for such third party websites or services for information about how they collect, use, disclose and protect personal information.

XV. Security

We take commercially reasonable efforts to ensure that your data collected by us through our website is protected against tampering, loss, destruction, access by unauthorized persons or unauthorized disclosure. Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible.

XVI. Use of cookies

In the context of our online service, cookies and tracking mechanisms may be used. Cookies are small text files that may be stored on your device when visiting our online service. Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.

4.1 Categories

We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.

It is generally possible to use the online service without any cookies that serve non-technical purposes.

4.1.1 Technically required cookies

By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.

Such cookies will be deleted when you leave the website.

4.1.2 Cookies and tracking mechanisms that are technically not required

We use marketing cookies and tracking mechanisms. We only use such cookies and tracking mechanisms if you have given us your prior consent in each case. With the exception of the cookie that saves the current status of your privacy settings (selection cookie). This cookie is set based on legitimate interest.

General

By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behavior:

  • Statistics: By using statistical tools, we measure e.g. the number of your page views.
  • Conversion tracking: Our conversion tracking partners place a cookie on your computer (“conversion cookie”) if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and thereby was redirected to our website. This can also be done across multiple devices. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.
  • Social plugins:Some of the pages of our online service involve content and services of other providers (e.g. Facebook, Twitter) which also may use cookies and active modules. For more details regarding social plugins please refer to the section on “social plugins” (see no. 7).
  • Name: Google Analytics Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA Function: Analysis of user behavior (page retrievals, number of visitors and visits, downloads), creation of pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrichment of pseudonymous user data with target group-specific information provided by Google, retargeting, UX testing, conversion tracking, and retargeting in conjunction with Google Ads
  • Name: Google Tag Manager Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA Function: Administration of website tags via a user interface, integration of program codes on our websites
  • Name: Google Ads Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA Function: Placement of advertisements, remarketing, conversion tracking Further information is available at: https://adssettings.google.com/authenticated

4.2 Management of cookies and tracking mechanisms

You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.

Note: The settings you have made refer only to the browser used in each case.

4.2.1 Deactivation of all cookies

If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.

4.2.2 Management of your settings with regard to cookies and tracking mechanisms not required technically

When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any marketing cookies or tracking mechanisms, respectively.

In our privacy settings, you may withdraw the consent with effect for the future or grant your consent at a later point in time.

4.2.2 Third-party cookies

Our website may incorporate content and services from other providers (e.g., YouTube, Facebook, Google, Twitter) who, in turn, may use cookies and active components. We have no influence on the processing of Personal Information by these providers. Please note that the option provided by Bosch Rexroth to configure settings for cookies used has no effect on cookies and active components from other providers (e.g. YouTube, Facebook, Google, Twitter). Please refer to the respective provider’s websites for information about how your data is handled.

XVII. International Users.

This is privacy notice is targeted to users in the U.S. and Canada, and the website and Bosch Rexroth Services are subject to U.S. and Canadian laws, as applicable, including, without limitation, those governing the privacy and security of your information. If you use our Services, you are transferring your information to Bosch Rexroth in the other countries. By using our Services or providing your information to us through the Services you consent to the transfer of your Personal Information to the United States, and our handling of your information in accordance with applicable U.S. requirements and this Notice. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in the United States. You can obtain information about Bosch Rexroth’s policies and practices with respect to service providers (including affiliates) outside the country where you reside, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Policy Administrator as described below.

XVIII. Rights of California “consumers” relating to Personal Information collected by Bosch Rexroth.

Individuals which fall within the definition of a “consumer” under the California Consumer Privacy Protection Act have the following rights relating to their Personal Information collected by Bosch Rexroth.

1) Right to access specific information and data portability rights.

You have the right to request that Bosch Rexroth discloses certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request (see below, How to Exercise Your Rights), we will disclose to you:

a. The categories of personal information we collected about you.

b. The categories of sources for the personal information we collected about you.

c. Our business or commercial purpose for collecting or selling that personal information.

d. The categories of third parties with whom we share that personal information.

e. The specific pieces of personal information we collected about you.

f. If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:

i. For “sales”, the personal information categories that each category of recipient purchased; and

ii. for disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

2) Deletion Request Rights.

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

a. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

i. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

ii. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

iii. Debug products to identify and repair errors that impair existing intended functionality.

iv. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

v. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

vi. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

vii. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

viii. Comply with a legal obligation.

ix. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

XIX. Your Rights – Canadians

Individuals located in Canada have certain rights pursuant to Canadian Privacy Laws. Subject to certain exceptions and limitations, and depending upon the jurisdiction where you reside, such rights may include:

a. The right to withdraw your consent to the collection, use or disclosure of your personal information.

b. The right to be informed of the existence, use, and disclosure of your personal information, and to be provided with an account of the use that has been made or is being made of this information as well as the third parties to which it has been disclosed (including a list of organizations to which your information may have disclosed).

c. The right to challenge the accuracy and completeness of your personal information, and have it amended, updated or rectified as appropriate.

d. The right to acquire information about Bosch Rexroth’s policies and practices with respect to personal information, including: a description of the type of personal information held by Bosch and a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and information about what personal information is shared with or accessible to our affiliates.

e. The right to challenge Bosch Rexroth’s compliance with the applicable Canadian Privacy Laws.

XX. How to exercise your rights

To exercise your rights, please submit a verifiable consumer request or access request, as applicable, to us by either:

Phone: (888) 432-6724 or through email: info@boschrexroth-us.com

Only you (or in case of a California resident, an authorized agent authorized by you to act on your behalf – see Section XXIII, Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.

We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.

XXI. Response timing and Format

We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days), where permitted by applicable law, we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

For data portability requests, where applicable, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

XXII. Personal Information Sales Opt-Out and Opt-In Rights

If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). Furthermore, where required by applicable law in the relevant jurisdiction, we will obtain your consent prior to selling your personal information. We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you may submit a request to us via info@boschrexroth-us.com .

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by submitting a request to us via info@boschrexroth-us.com .

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

XXIII. Authorized Agent.

As a California resident you may also exercise your request to know or request to delete through an authorized agent. When you submit your request through an authorized agent we require that you:

1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and

2. Verify your own identity directly with us. The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.

XXIV. Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

XXV. Filing a Complaint

Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada , advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch’s response to an objection or challenge filed under Article XX above, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:

Under PIPEDA:

You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.

Under PII Laws:

You may file a complaint with the relevant state’s Attorney General’s office.

Under the CCPA: You may file a complaint with the California Attorney General’s Office. For additional information regarding consumer complaints against a business/company under the CCPA and to initiate the complaint process, please click on the link .

XXVI. Changes to Notice

XXVI. Changes to Notice

Due to the constantly changing nature of our business, we reserves the right to change, update, revise and/or modify this Notice at any time at our discretion, and we will post any new or revised Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that we gather now will be subject to the Notice in effect at the time of use. By using or navigating around the website or utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Notice and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the website. You are responsible for checking the website to keep apprised of recent changes.

XXVII. Contact

To obtain more information or to submit suggestions or complaints regarding the processing of your personal information, you can contact the Bosch Privacy Policy Administrator. If incorrect information has been stored despite Bosch efforts to maintain correct and up-to-date data, Bosch will correct this upon your written request, sent to:

Email: privacy.policy@us.bosch.com

Postal Address: Robert Bosch LLC Privacy Policy Administrator, 38000 Hills Tech Drive, Farmington Hills, MI, USA 48331

Phone: 800-428-6318

You may also contact Bosch as follows:

Phone: : 1-800-428-6318

Email: info@boschrexroth-us.com

©Copyright 2021 Bosch Rexroth Corporation All rights reserved.

APP: Digital Service Assistant

Collection, processing and use of personal data


Processing of your location data

Our offers also include so-called location based services through which we provide you with special offers that are tailored to your respective location. To offer this app function, we collect the last three GPS locations delivered by the mobile device and your IP address when you consent. We do not create a movement profile. You can deactivate this function in the respective app's settings or in the settings of the operating system of your mobile device or pause it temporarily without affecting the basic functionality of the app.


Processing of your photo data

Basically the activation of the photo function is possible for the transmission of photos to our 1st Level-Support by you. To activate the photo function, you must give your consent to the app in the device setting of every device you are using.

Please ensure that you do not submit any personal information concerning photo data to our 1st level support using our app.

Furthermore, please see our “Terms of Registration and Use for the services of Bosch Rexroth AG”.


Processed categories of data

The following categories of data are processed:

• Communication data (e.g. name, telephone, e-mail, address, IP address

• Location data (e.g. GPS information, IP address)

• User master data


Processing purposes and legal basis

We as well as the service providers commissioned by us, process your personal data for the following processing purposes:

• Provision of this Online Offer

(Legal basis: Legitimate interest on our part in direct marketing as long as this occurs in accordance with data protection and competition law and / or fulfillment of contractual obligations).


• Customer support

(Legal basis: Fulfillment of contractual obligations)


• Registration

(Legal Basis: Fullfillment of contractual obligations)


• Photo use

(Legal Basis: Consent for the use of photo function from your device)


• Provision of location based of services for the surroundings search of one or several surrounded traders of our dealer network plant

(Legal Basis: Consent for the use of location data from your device)


• Resolving service disruptions as well as for security reasons

(Legal basis: Fulfillment of our legal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers).


Also, the above mentioned general data protection notices are valid.


Effective date: 2020-10-07

APP: Easy2connect

Collection, processing and use of personal data


Processing of your location data

For the purpose of data exchange between the easy2connect app and a valve Bluetooth technology is used. In order to use this function via Bluetooth interface of your smartphone, you must give your consent to the app in the device settings to activate the device location.


The easy2connect app does not gather device location data. You can deactivate and reactivate this permission/function of the easy2connect app in the settings of your mobile device.


Processing of your data by App Store operators

Outside our area of responsibility data like user name, e-mail-address and device ID may be transferred to an App Store (e.g. Google Play by Google, App Store by Apple) while the easy2connect app is being downloaded. We have no influence over this collection of data and their further processing under the responsibility of the App Store.


Processed data categories

No personal related data categories are processed.


Also, the above mentioned general data protection notices are valid.


Effective date: 2021-06-18

Blog

Collection, processing and use of personal data


Following data categories are processed:

Processed data categories

• Internal communication data (e.g. name, e-mail, IP-address)

• For public communication: nickname, Avatar

• Blog history

• User master data


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:

• Provision of this Online Offer (for content requiring registration)

(legal basis: fulfillment of contractual obligations)


• Operation of an online community for registered members for purposes of communication among each other and for marketing

(legal basis: fulfillment of contractual obligations)


• To identify faults and for safety reasons

(legal basis: fulfillment of our legal obligations in the area of data security and justified interest in the elimination of malfunctions and the security of our offers)


• Safeguarding and defending our rights

(legal basis: justified interest on our part for safeguarding and defending our rights)


Deletion

You can delete your user in option “My Settings – Personal – Close Community Account”. This separates your inputs from your primary user and adds these to an anonymized user. Should you have added a personal photo this will be replaced by system by a default Avatar.


Also, the above mentioned general data protection notices are valid.


Effective date: 2018-05-14

BODAS-Connect

Geolocalization


Collection, processing and use of personal data

Processed data categories

Following data categories are processed:

• Location data (e.g. current position)

• Contact data (e.g. ip-address)


Processing purposes and legal bases

• The processing is based on a legitimate interest of displaying the location of the mobile machines to be monitored in the work environment.


Data transfer and storage

„HERE Map“ is operated by HERE Global B.V. of Kennedyplein 222 -226, 5611 ZT Eindhoven, Netherlands (“HERE”). https://www.here.com/

With use of this service you can determine browser-based the actual location of your machineries. It will be transfered exclusively data to HERE to request the maps displayed.The local determination takes place within the browser.

Information regarding privacy at HERE you will find here:

Privacy https://legal.here.com/privacy/policy

Privacy Charter https://legal.here.com/privacy/policy


Joint data processing

Responsibilities

As part of their joint responsibility under data protection law, Bosch Rexroth and the partner associated with each other for the offer have agreed on which of them fulfils which obligations under the GDPR. This applies in particular to the exercise of the rights of the data subjects (Articles 15 - 21 GDPR) and the fulfilment of the information obligations in accordance with Art. 13 and 14 GDPR.

Collect master data: Partners

Device management: Bosch Rexroth AG

Data management: Bosch Rexroth AG


Processed data categories

Master data (e.g., name, first name, email, phone number)

Device management (e.g., serial number, MAC address, software status and other customer-specific information)

Data management (e.g., geo position, process data such as speed, pressures, consumption of consumables)


Purpose of processing

Master data:

• Licensing and registration

• Allocation of the devices to be managed


Device management:

• Manage IoT devices

• Determination of software updates to the stored IoT devices

• Information about necessary updates at the next registration by the customer’s employees


Data management:

• Overview and analysis of the use and behaviour of machine fleets


Legal bases

The processing is based on a legitimate interest to provide services and to improve products and services.


Additional provisions in other jurisdictions

Russian Federation

No processing of personal data for Russian citizens as Russian citizens must not enter personal data like real names as login credentials.


Also, the above mentioned general data protection notices are valid.


Effective date: 2021-03-17

Bosch Rexroth Licensing Center

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Software data (type of software, amount of licenses, activated licenses)

• Device data (name of device, device ID, type of device)

• User data (mandatory fields for registration* e.g. used company account, e-mail-address, name, company, language and other non-mandatory information)


Processing purposes and legal bases

• Provisioning and administration of licenses

(legal basis: fulfillment of contractual obligations, legitimate interest on internal data exchange between legal entities of Bosch Rexroth)


Data transfer and storage

No personal data will be transferred to unauthorized third parties.

We don´t store your data longer than necessary respectively referred to legal retention periods.


Also, the above mentioned general data protection notices are valid.


Effective date: 2019-08-01

Chat

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Communication data (IP-address; mandatory fields* e. g.: e-mail-address, name, company, address, phone number)


Processing purposes and legal bases

• Answering your user requests within the scope of a chat

(legal basis: fulfillment of contractual obligations or pre-contractual measures for your desired contact)


• Obtaining feedback in terms of your request

(legal basis: respectively legitimate interest in the improvement of our online offer/products and services)


• Implementation of a bot

(legal basis: legitimate interest in creating an anonymous FAQ)


• Storage of your mandatory communication data

(legal basis: legitimate interest on increasing our business relations)


• Temporarily processing of IP-Address for automated country routing

(legal basis: legitimate interest on the correct answering of your request by forwarding it to an opportune internal contact, if so cross-divisional)


Data transfer and storage

No personal data will be transferred to unauthorized third parties.

Your data will be processed within the Bosch Rexroth organization. We don’t store your data longer than necessary or according to legal retention periods. After finishing the chat, your personal data, the chat communication, resulting support or service request will be assigned in our customer data base, when received.


Also, the above mentioned general data protection notices are valid.


Effective date: 2020-09-01

Contact Forms

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Contact data (mandatory fields* e.g.: e-mail-address, name, telephone, address, country, request) and other non-mandatory information


Processing purposes and legal bases

• Provision of information

(legal basis: legitimate interest on correct handling and purposeful answer of your concern by forwarding it to an opportune contact Bosch Rexroth internally across legal entities)


• Provisioning of downloads

(legal basis: legitimate interest in global handling of pre-sales for initiation and increase of business relationships and business volume)


• Pick-up service (return shipments)

(legal basis: fulfillment of contractual obligations)


• Provision of samples

(legal basis: pre-contractual measure)


• Requests for consultation and reparation

(legal basis: legitimate interest in specific handling of requests)


• Literature Orders (MyRexroth)

(legal basis: fulfillment of contractual obligations)



Also, the above mentioned general data protection notices are valid.


Effective date: 2020-07-01

ContactLocator

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Location data (e.g. current position, postal code)

• Contact data (e.g. e-mail-address, name, telephone, address)


Processing purposes and legal bases

• Proximity-search for a service partner

(legal basis: pre-contractual measure or fulfillment of contractual obligations)


Data transfer and storage

Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). By using this service you can –based on your browser- transfer your real location or choose manually any location in offered selection menue. Your data will be transferred only to Google, if your browser basically permits this, you confirm a note of your browser where necessary or you use button „show address list“ in selection menue. If you don´t want that Google Maps receives your data and if so stores or continues to use, you shouldn´t use this service. You can find an overview of API-requirements here: https://developers.google.com/maps/documentation/geolocation/intro?hl=en

Here you can find more information about privacy at Google: https://policies.google.com/privacy?gl=EN&hl=en#infocollect

Information for sharing of location data:

Mozilla Firefox: https://support.mozilla.org/de/kb/does-firefox-share-my-location-websites?redirectlocale=en-US&redirectslug=does-firefox-share-my-location-web-sites

For forwarding your enquiry your e-mail system is used. Incoming mails will be forwarded to the right contact within the Bosch Rexroth organization. We don´t store your data longer than necessary respectively referred to legal retention periods.

Your contact data within recall-function will be forwarded to a contact within the Bosch Rexroth organization. We don´t store your data longer than necessary respectively referred to legal retention periods. We do not create a movement profile.


Also, the above mentioned general data protection notices are valid.


Effective date: 2018-05-14

ctrlX AUTOMATION

Device Management


Collection, processing and use of personal data

Processed data categories

Following data categories are processed:

• Contact data (e.g. ip-address)


Processing purposes and legal bases

• The processing is based on a legitimate interest to allocate the end devices to the customer.


Joint data processing

Responsibilities

As part of their joint responsibility under data protection law, Bosch Rexroth and the partner associated with each other for the offer have agreed on which of them fulfils which obligations under the GDPR. This applies in particular to the exercise of the rights of the data subjects (Articles 15 - 21 GDPR) and the fulfilment of the information obligations in accordance with Art. 13 and 14 GDPR.

Collect master data: Partners

Device management: Bosch Rexroth AG


Processed data categories

Master data (e.g., name, first name, email, phone number)

Device management (e.g., serial number, MAC address, IP-Adress, software status and other customer-specific information)


Purpose of processing

Master data:

• Licensing and registration

• Allocation of the devices to be managed


Device management:

• Manage IoT devices

• Determination of software updates to the stored IoT devices

• Information about necessary updates at the next registration by the customer’s employees


Legal basis

The processing is based on a legitimate interest to provide services and to improve products and services.


Additional provisions in other jurisdictions

Russian Federation

No processing of personal data for Russian citizens as Russian citizens must not enter personal data like real names as login credentials.


Also, the above mentioned general data protection notices are valid.


Effective date: 2021-04-06

Customer Relation Management

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Communication data (e.g. name, e-mail, telephone, address, contact person ID)


Processing purposes and legal bases

• Global handling of pre-sales phases for initiation and increase of business relationships

(legal basis: legitimate interest on increasing new business relationships, contacting)


• Global customer administration, address management (event management)

(legal basis: fulfillment of contractual obligations, consent, legitimate interest on internal data exchange between legal entities of Bosch Rexroth)


• Global order handling and -tracking

(legal basis: fulfillment of contractual obligations)


• Global After Sales Service

(legal basis: fulfillment of contractual obligations)


• Global handling of marketing activities (newsletter)

(legal basis: consent)


• Global customer support (ticketing)

(legal basis: fulfillment of contractual obligations or pre-contractual measures)


Data transfer and storage

No personal data will be transferred to unauthorized third parties.

Your recorded data are processed within the Bosch Rexroth organization. We don´t store your data longer than necessary respectively referred to legal retention periods.


Also, the above mentioned general data protection notices are valid.


Effective date: 2020-04-01

Design Universe

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Contact data (e.g. e-mail, name, company/department, reason for access, your contact at Bosch Rexroth, telephone number)

• User data (registration)


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:

• Provisioning of corporate design guidelines

(legal basis: fulfillment of contractual obligations)


Also, the above mentioned general data protection notices are valid.


Effective date: 2019-08-01

eTools

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Communication data (e. g. company, name, telephone number, e-mail-address, country)


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purpose:

• Provision and administration of software and services

(legal basis: pre-contractual measures, fulfillment of contractual obligations)


• Provision of information

(legal basis: legitimate interest on correct handling and purposeful answer of your concern by forwarding it to an opportune contact Bosch Rexroth internally across legal entities)


Also, the above mentioned general data protection notices are valid.


Effective date: 2019-11-06

Event Management

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Communication data (e.g. name, telephone, e-mail, address)


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:

• Global handling of pre-sales phases for initiation of business relationships

(legal basis: legitimate interests on increasing new business relationships)


• Global customer administration, address management (event management)

(legal basis: fulfillment of contractual obligations, consent)


• Global handling of marketing activities (invitations)

(legal basis: consent)


Also, the above mentioned general data protection notices are valid.


Effective date: 2019-08-01

Expokat

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Contact data (registration - e. g. first name, surname, e-mail, user name)

• User master data (registration)


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:

• Provision of Online Offers

(legal basis: fulfillment of contractual obligations)


• Registration

(legal basis: fulfillment of contractual obligations)


• To identify faults and for safety reasons

(legal basis: fulfillment of our legal obligations in the area data security and justified interest in the elimination of malfunctions and the security of our offers)


Also, the above mentioned general data protection notices are valid.


Effective date: 2018-05-14

First Level Support

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Communication data (e.g. name, e-mail, telephone, address)


Processing purposes and legal bases

• Customer support

(legal basis: fulfillment of contractual obligations)


Also, the above mentioned general data protection notices are valid.


Effective date: 2018-05-14

Hydraulics Blog

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Subscription: e-mail

• Comment function: name, e-mail

• Inputs of employees: name


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purpose:

• Provision and exchange of information

(legal basis: consent)


Also, the above mentioned general data protection notices are valid.


Effective date: 2018-05-14

Image Pool

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Contact data (e.g. e-mail, name, company/department, reason for access, your contact at Bosch Rexroth, telephone number)

• User data (registration, IP-address)


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:

• Provision of images

(legal basis: fulfillment of contractual obligations)


Also, the above mentioned general data protection notices are valid.


Effective date: 2019-08-01

Learning Management System

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Communication data (e.g. name, e-mail, IP-address)

• User master data (registration)

• Contract master data

• Contract payoff and payment data (handling via eShop)

• History of training


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:

• Provision of this Online Offer (for content requiring registration)

(legal basis: fulfillment of contractual obligations)


• Recording of history of training longer than period of fulfillment of contractual obligation (customer´s wish)

(legal basis: consent)


• To identify faults and for safety reasons

(legal basis: fulfillment of our legal obligations in the area of data security and justified interest in the elimination of malfunctions and the security of our offers)


• Safeguarding and defending our rights

(legal basis: justified interest on our part for safeguarding and defending our rights)


• Contract payoff and payment data

(legal basis: fulfillment of contractual obligations)


Payment service provider

We involve external payment service providers. Depending on the type of payment method you chose in your order process, we will transfer your payment data used for the processing of payments (e.g. bank data or data of credit card) to the financial institution charged with the payment or to payment service providers commissioned by us. Sometimes, payment service providers also collect and process such data as controllers. In that case (payment service providers are data controllers) the data protection notice or privacy policy of the respective payment service provider applies.


Usage of cookies

We also set up cookies based on legitimate interest according to Art. 6 para. 1 lit. f GDPR.


Cookies of our payment partner Adyen

By payment with a credit card our payment partner Adyen BV, Simon Carmiggelstraat 6 – 50, 1011 DJ Amsterdam places two cookies that are required for the Adyen databases to process the payment:

• Session cookie:

Adyen places a cookie that generates a unique session id. This cookies is placed so that the shopper is not able to perform the same payment twice and to make sure payment sessions will not be mixed up, which could occur for instance if someone has multiple tabs open in its browser or returns to a previous page. Adyen stores this cookie for 14 days to make sure that when a shopper returns to the page within this period, Adyen (and thereby the merchant) know this payment has been completed (or not).

Legal basis is legitimate interest of Adyen, Bosch and user according to Art. 6 para. 1 lit. f GDPR.


• Data cookie:

In the event of a redirect to a payment method from the Adyen HPP (Hosted Payment Pages), a bookmark or cookie is placed to store the payment details such as amount, currency and selected payment option (depending on what information filled in on the page) so that Adyen knows what happened when the page of the payment method directs the shopper back to the Adyen HPP. With this information Adyen is able to match the payment method and HPP information.

Legal basis is fulfillment of contract, legitimate interest of Adyen, Bosch and user according to Art. 6 para. 1 lit. b/ f GDPR.


Please note that all this information is stored for only 14 days and encrypted.


In case you opt out these requirements a payment per credit card is not possible.


Privacy notice of Adyen: https://docs.adyen.com/legal/terms-conditions#9confidentialityprivacyandcompliance


Also, the above mentioned general data protection notices are valid.


Effective date: 2019-11-06

Media Directory

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Contact data (registration - e.g. first name, surname, country, e-mail, user name)

• Address data (order print media - e. g. first name, surname, address)

• User master data (registration)


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:

• Provision of Online Offer

(legal basis: fulfillment of contractual obligations)


• Registration

(legal basis: fulfillment of contractual obligations)


• Dispatch of print media referred to assignment (address data)

(legal basis: fulfillment of contractual obligations)


• To identify of faults and for safety reasons

(legal basis: fulfillment of our legal obligations in the area of data security and justified interest in the elimination of malfunctions and the security of our offers)


Also, the above mentioned general data protection notices are valid.


Effective date: 2018-05-14

MyRexroth

After Sales

You have the opportunity to register in our Ticketing and Claim Management Systems via MyRexroth.

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Communication data (e.g. name, e-mail, telephone, IP-address)

• User master data


Processing purposes and legal bases

• After Sales Service

(legal basis: fulfillment of contractual obligations)



OCE-Forum

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Communication data internal (e.g. name, country, e-mail, IP-address)

• For public communication: user-/nick-name, Avatar

• Blog history

• User master data


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:

• Provision of this Online Offer (for content registration required)

(legal basis: fulfillment of contractual obligations)


• Operation of a community for registered members for communication among each other

(legal basis: fulfillment of contractual obligations)


• To identify faults and for safety reasons

(legal basis: fulfillment of our legal obligations in the area of data security and justified interest in the elimination of malfunctions and the security of our offers.)


• Safeguarding and defending our rights

(legal basis: justified interest on our part for safeguarding and defending our rights)


Subscription – Function

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• User master data (E-Mail)


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:

• Change notification of documents in MyRexroth

(legal basis: fulfillment of contractual obligations).


Also, the above mentioned general data protection notices are valid.


Effective date: 2019-11-06

Newsletter

Within the scope of our Online Offers you can sign up for newsletters. We provide the so-called double opt-in-option, which means that we will only send you a newsletter via email, mobile messenger, SMS or push notification after you have explicitly confirmed the activation of the newsletter service to us by clicking on the link in a notification. In case you wish to no longer receive newsletters, you can terminate the subscription at any time by withdrawing your consent. You can withdraw your consent to email newsletters by clicking on the link, which is sent in the respective newsletter mail, or in the administrative settings of the Online Offer. Alternatively, please contact us via the contact details provided in the Contact section.


Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Contact data (mandatory fields* e.g.: name, company, e-mail address, department, function, address, country) and other non-mandatory fields

• Tracking-/profiling data ( e. g. e-mails: has been sent a marketing mail + if mail server + received the mail + timestamp, has opened a mail + timestamp, has clicked a mail + timestamp; websites: the page view + timestamp, the form submission + fields submitted + timestamp)


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purpose:

• Product-marketing and optimization of our services

(legal basis: consent)


Also, the above mentioned general data protection notices are valid.

Effective date: 2020-11-01

ODIN

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Communication data: name, e-mail, telephone, address, user-ID


Processing purposes and legal bases

• Customer support

(legal basis: fulfillment of contractual obligations)


• Registration

(legal basis: contract)


Data transfer and storage

No personal data will be transferred to unauthorized third parties.

Your request, for which your own e-mail system is used if necessary, will be passed to the right contact within the Bosch Rexroth organization.

We don´t store your data longer than necessary respectively referred to legal retention periods.


Also, the above mentioned general data protection notices are valid.


Effective date: 2018-05-14

Press Portal

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• contact data public sources: media name, name, e-mail, address, telephone

• personally received contact data: company (department), name, e-mail, address, telephone

• press releases: company, name

• success stories: company, name, photo

• magazine: company, name, address, e-mail


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:

• Provisioning of information

(legal basis: legitimate interest on house advertising, fulfillment of contractual obligations)


• Public Relation und Promotion

(legal basis: consent)


• Advertising

(legal basis: consent)


Also, the above mentioned general data protection notices are valid.


Effective date: 2019-08-01

Rexroth Store

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

  • Communication data (e.g. country, name, company, VAT ID, telephone, E-Mail, address, IP-address), user master data
  • Data backend storage (e.g. product information, prices, simulations on base of the user)
  • Contract master data (business relation, product- resp. contract interest, customer history)
  • Transactional data
  • Information data (of third parties e.g. of public registers)

Processing purposes and legal bases

  • Global customer administration, address management (legal base: fulfillment of contractual obligations or pre-contractual measures, legitimate interest on internal data exchange between legal entities of Bosch Rexroth and increasing business relationships)
  • Global order handling (legal base: fulfillment of contractual obligations)
  • Key performance indicators (legal base: legitimate interest on evaluation of our business processes (operational process management))
  • Transfer of data towards CE Partner (legal base: legitimate interest on the efficient handling of standard product requests)
  • Transfer of data to Payment Provider (legal base: contract)

Credit assessments

We have a legitimate interest in performing the credit assessments set forth in this section for the purpose to protect ourselves from bad debts or investments. We might commission companies performing mathematical and statistical analysis to assess the risk of payment default and deliver, within the scope of what is allowed under law, information on the probability of payment defaults. For the assessment, address data may be used, but not exclusively.

In case the result of a credit assessment does not satisfy our requirements, we reserve the right to ask for an assured payment method (e.g. credit card) or to refuse to enter into a contract.

Payment service provider

Depending on the type of payment method you choose in your order process, the payment service providers commissioned by us will transfer the payment data which is needed to process payments (e.g. bank data or data of credit card) to the financial institution charged. Sometimes, payment service providers also collect and process such data as controllers. In that case the data protection notice of the respective payment service provider is valid.

Privacy notice of Adyen: https://docs.adyen.com/legal/terms-conditions#9confidentialityprivacyandcompliance

Platform provider/Processor:

Provider: Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA

Function: Software as a Service and Data Host of the platform

For further information visit:

Statement Privacy Shield: https://c1.sfdcstatic.com/content/dam/web/en_us/www/documents/legal/Agreements/EU-Data-Transfer-Mechanisms-FAQ.pdf

Privacy Statement: https://www.salesforce.com/ap/company/privacy/

Also the above mentioned general data protection notices are valid.

Effective date: 2021-01-13

SPECIALITIES IN USA

Online Contact Forms and Web Surveys (e.g. Qualtrics, SurveyMonkey,...)

Processed data categories

Following volutarily provided data categories are processed:

• Name, company, email, phone, address and other provided details

Processing purposes and legal bases

• Provision of an Online Offer or Request

(legal basis: fulfillment of contractual obligations)

• Global customer administration, address management

(legal basis: fulfillment of contractual obligations, consent)

• Global handling of marketing activities (newsletter)

(legal basis: consent)

Also the above mentioned general data protection notices are valid.

Data transfer and storage

No personal data will be transferred to unauthorized third parties.

Also the above mentioned general data protection notices are valid.

https://www.movewithrexroth.com

Processed data categories

Following data categories are processed:

• Communication data (e.g. country, name, company, user name, telephone, e-mail, address, IP-address)

Data transfer and storage

No personal data will be transferred to unauthorized third parties.

Also the above mentioned general data protection notices are valid.

Microsites (www.indramatfactoryrepair.com, www.movewithrexroth.com, www.boschrexroth-us.com/buildanything, http://www.gotorexroth.com/, apps.boschrexroth.com/microsites/mobile-us, https://rexrothi40.com)

Processed data categories

Following data categories are processed:

• Communication data: e-mail and other non-mandatory information (e.g.: name, telephone, address, country)

Data transfer and storage

No personal data will be transferred to unauthorized third parties.

Your request, for which your own e-mail system is used, will be passed to the right contact within the Bosch Rexroth organization.

Processing purposes and legal bases

Customer support and provision of information

(legal basis: consideration of interests)

Also the above mentioned general data protection notices are valid.


Effective date: 2019-08-01

Surveys

Collection, processing and usage of personal data

Surveys and the evaluation of the results take place primarily anonymously. At the beginning of the survey we indicate the way of data collection and processing.

We collect, process and use your personal data only when there is a statutory legal basis to do so, in accordance with data protection law and competition law regulations or if you have given your consent at the beginning of the survey or within the questionnaire.


We offer two kinds of surveys

Relational survey

• Product- and customer surveys e.g. via e-mail, SMS, link/QR-code or an offline app to a pre-selected target group (e.g. customers world-wide, customers of a specific region, customers with interests in specific products)

• Restricted time period (e.g. a survey link is available for 30 days, after two weeks you will get a reminder)


Transactional survey

• Touchpoint-surveys (e.g. in terms of feedback to websites via feedback button, directly after service activities, chat enquiries, QR-code)

• The survey can last for an undefined time to keep an eye on the customer opinion continuously


Processed data categories

If the survey doesn´t take place anonymously, following data categories will be processed

• Communication data (e.g. answer-ID, name, e-mail, telephone, address, language, industry)

• Metadata (e.g. survey started, survey finished, response rate)

• Geo data (e.g. IP-address, if you take part via a GPS-compatible end device)

• Contract master data (e.g. contractual relationship, product- and contract interest)

• Customer history

• Technical information (e.g. kind of browser, version of browser, operation system, end device, screen resolution, Flash version, Java support, user agent)


Processing purposes and legal basis

• We process your data to improve our business relationship, increase the response rate and to improve future surveys.

(legal basis: consent)


• Global handling of pre-sales phases for initiation and increase of business relationships

(legal basis: legitimate interest on increasing new business relationships, contacting)


• Provision of information

(legal basis: legitimate interest on correct handling and purposeful answer of your concern by forwarding it to an opportune contact Bosch Rexroth internally across legal entities)


• Global internal data exchange between legal entities of Bosch Rexroth

(legal basis: legitimate interest of Bosch Rexroth by forwarding your data to an opportune contact Bosch Rexroth internally across legal entities)


• Evaluation of Key Performance Indicators

(legal basis: legitimate interest on evaluation of our business processes (operational process management))


Data transfer and storage

No personal data will be transferred to unauthorized third parties.

Your recorded data will be processed within Bosch Rexroth organization. We store your data only as long as it is necessary for performing our survey and corresponding services, if applicable your data will be connected with your customer account. We don´t store your data longer than necessary respectively referred to legal retention periods


Also, the above mentioned general data protection notices are valid.


Effective date: 2021-07-16

Web Accessibility

Statement of ADA Compliance

Bosch Rexroth Corporation is committed to ensuring digital accessibility for people with disabilities.

This website endeavors to conform to Web Content Accessibility Guidelines (WCAG) 2.0. The WCAG 2.0 defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

This website is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We welcome your feedback on the accessibility of this website. Please let us know if you encounter accessibility barriers by contacting: info@boschrexroth-us.com