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Bosch Rexroth Corporation Privacy Notice

Bosch Rexroth appreciates your interest in its products and your visit to this website.
Data Protection Notice of Bosch Rexroth, effective date August 1st 2024. Last update August 14th 2024.

Bosch Rexroth Corporation (hereinafter “Bosch Rexroth”, “We”, “Our”, or “Us”) has set out below some important highlights of the Privacy Notice for our website/application (www.boschrexroth.com/en/us/) (hereinafter website/application). You can obtain more information about how we collect, use, disclose and safeguard your personal information by reviewing our full Privacy Notice below. This website is intended for customers in the United States only.

What personal information do we collect?

For more information see Collection of Personal Information and Sources of Personal Information sections below.

We collect various types of information about our users in connection with the services or products, including:

  • Information we collect directly from you (i.e., when given by you);
  • Information we collect indirectly from you (i.e., collected when you use the website/application); and
  • Information we obtain from third-party sources.

We also may collect information in ways that we describe to you at the point of collection or otherwise with your consent. The personal information we collect includes identifiers, , commercial information, geolocation data, internet or other similar network activity, professional information, We only collect personal information to fulfill or meet the reason you provided the information and for other business purposes aside from inferring characteristics about a consumer. Therefore, we do not offer a specific right to limit. The section titled “Collection of Personal Information” contains more information on these categories.


Why do we collect personal information and how is it used?

For more information see Collection of Personal Information below.

Business Purposes:

  • Fulfilling or meeting the reason you provided the information.
  • Technical administration of Bosch, Bosch Rexroth, and Bosch affiliate websites, mobile applications and/or services.
  • Maintaining the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.
  • Customer, vendor, licensor and/or supplier administration, review and/or reports.
  • Administering, maintaining, personalizing and improving Bosch, Bosch Rexroth, and Bosch affiliates’ mobile applications, products and services, including, without limitation, to authenticate users, process payments, provide requested services, provide optional additional services and to develop new features, products and/or services.
  • Providing customer service.
  • Compliance with legal and/or regulatory requirements.
  • Evaluating or conducting a merger, sale of assets, consolidation or restructuring, financing or acquisition of all or a portion of any Bosch Rexroth business, asset or opportunity by, with or into another business, entity or company.

Commercial Purposes:

  • Responding to submitted inquiries and customer service requests and other questions and/or comments.
  • For the U.S., this data may be used for marketing and analytic purposes.

We will not collect or use personal information for materially different, unrelated or incompatible purposes without providing you notice (or obtaining your consent, where required by applicable laws in the relevant jurisdiction). Additionally, We only retain personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Is personal information disclosed, or shared?

For more information see Disclosure, Sale, and Sharing of Personal Information – Past 12 months, Personal Information Sales: Opt-Out and Opt-In Rights, and Use of Cookies below.

We may disclose your information with:

  • Bosch Rexroth affiliated entities,
  • Service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch Rexroth’s behalf,
  • Relevant authorities in accordance with, and as Bosch Rexroth deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
  • Distributors

We may share the following categories of personal information:[Identifiers, Personal Information, Geolocation, Commercial information, Internet or other similar network activity, Inferences drawn from other personal information.

We may share your personal information for the business and commercial purposes listed in Section III to the following categories of third parties:

  • Bosch Rexroth affiliated entities,
  • Service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch Rexroth’s behalf,
  • Relevant authorities in accordance with, and as Bosch Rexroth deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
  • Distributors.

We do not sell your personal information collected through this website/service We also recognize the Global Privacy Control opt-out preference signal in a frictionless manner. The Global Privacy Control is available here. The Global Privacy Control applies to devices, so additional devices may need to have the Global Privacy Control activated.

What are the risks?

  • We may transfer your personal information to states, provinces, or countries other than where you reside, including to affiliates and service providers. Therefore, your information may be accessible to courts, law enforcement and national authorities in such other jurisdictions. You can obtain information about Bosch’s policies and practices with respect to foreign service providers, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described in the Privacy Notice.
  • Bosch Rexroth security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible. We cannot guarantee the security of information posted or transmitted using the website/application.

What else should you know?

  • If provided, your personal information will be stored in Germany and accessible to distributors sales associates, marketing associates.
  • You may contact our Privacy Notice Administrator, as described in the Privacy Notice, with any questions about the collection of your personal information.
  • In some circumstances, you also may have a right to access, update, and correct inaccuracies in your personal data (e.g., pursuant to local law).
  • Any additional choices you may have are described in the full Privacy Notice below.


Bosch Rexroth Corporation website (www.boschrexroth.com/en/us/ ) PRIVACY NOTICE

I. Introduction

Bosch Rexroth Corporation is pleased to have you visit our website/application and welcomes your interest in the services or products provided through the website/application This Privacy Notice applies to all users of the website/application and the Services, anywhere in the United States and their respective territories and possessions.

The protection of your privacy is an important concern to which we pay special attention. We process personal information collected during your visit to the website/application and use of Services in compliance with this Privacy Notice and all applicable laws and regulations. Data protection and information security are part of Bosch and Bosch Rexroth corporate policy.

This website is Powered by Bosch Rexroth, which means that the information is collected, maintained, owned, controlled, and processed by Bosch Rexroth Corporation. Branding of the website for partner companies is for the purpose of providing users with the same branding experience associated with the partner’s products and does not change that the website is Powered by Bosch Rexroth, and that all information collected remains within Bosch Rexroth Corporation. The branding of the website does not mean that the brands are Bosch or Bosch Rexroth brands and may be from another company in agreement with Bosch Rexroth to display on the website . Any other names and logos, as well as any other service or product names or logos displayed on the website, are used with the permission of the trademark owner. The names and logos of third-party products and companies shown on the website and used in the materials are the property of their respective owners and may also be trademarked. For more information on how Bosch Rexroth partners process your personal information, refer to the partner website.

II. Scope

This Notice covers our treatment of personally identifiable information, as defined by numerous statutes in the United States, which we gather when you are accessing, viewing, completing, or using this website or our Services, which we gather while you are accessing, viewing, completing, or using the Services.

III. Collection of Personal Information

The website/application has collected the following personal information from users of the website/application within the last twelve (12) months:

Categories and sources of information: Identifiers, Personal Information, Commercial information, Geolocation Data, Internet or other similar network activity.

Bosch Rexroth will continue to collect the personal information described above. If any additional personal information is collected by Us, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.

IV. Sources of Personal Information.

Bosch Rexroth collects personal information from the following categories of sources:

1. Directly from You. For example, when given by you or collected from you through your access to and/or use of the website/application, in context of registering an account, subscribing to or purchasing our products or services, or when you contact customer support or otherwise interact or communicate with Bosch Rexroth, its agents, representatives, suppliers, vendors or consultants through the website This information may include, without limitation, your first and last name, address, phone number, e-mail address, password… and any other information you choose to provide us.

2. Indirectly from You. For example, from observing your use of the website/application and/or the services, or services related thereto. The following data may be collected automatically: the website/application from which you visit Bosch Rexroth (referrer), pages viewed, files downloaded (downloads), individual links clicked, search words or search phrases (site search), duration of visit, browser used, device data (e.g., unique device identifier, MAC address, IP address, serial number, hardware model, network information and operating system and version), and other relevant details and/or information. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., Bosch Rexroth or its agents, representatives, suppliers, vendors or consultants may record which banner, adware, etc. motivated or assisted with the visit to the website.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent, where required by applicable laws in the relevant jurisdiction.

V. Disclosure, Sale and Sharing of Personal Information – Past 12 Months

Bosch Rexroth may use, store, compile, manipulate, share and disclose your personal information with third parties for the purposes stated above. Your personal information is disclosed with the following:

  • Bosch Rexroth affiliated entities, including Bosch Rexroth’s parent company in Germany, Robert Bosch GmbH, to leverage shared services and improve our services.
  • Bosch Rexroth service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf, such as hosting vendors, advertising service providers, data analytics companies, marketing service companies, list managers and delivery companies. We also may share your information, including your payment information, as appropriate to process your payments for the Services or complete a transaction.
  • Relevant authorities in accordance with, and as Bosch Rexroth deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process.
  • Distributors to cover regional distribution of Bosch Rexroth products.

By accessing and/or using the website/application or the services, you consent to the above uses and disclosure of your personal information in accordance with this notice.

Sale or Sharing of Personal Information. In the preceding twelve (12) months, Bosch Rexroth has not sold nor shared the following personal information categories for a business or commercial purpose .

a. Sensitive Personal Information.

b. Sensory data.

c. Professional or employment-related information.

d. Non-public education information.

e. Inferences drawn from other personal information.

We may share your personal information for the business and commercial purposes listed in Section III to the following categories of third parties:

• Distributors.

To exercise the right to opt-out, you may submit a request to us directly at this email link.

VI. Use of Third-Party Web Analytics Tools

This website uses web analytics tools, such as the Google Analytics web analytics tool, to provide us with an analysis of your use of the [website/application], overall use of and traffic on the website and other related services. Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of the website/application (such as when you visited the website/application, the referrer URL, details on the configuration of your operating system, your browser and your access provider) are generally transmitted to, and stored on, a server of Google located in the U.S.A. You are able to opt out of Google Analytics by downloading and utilizing the Google Analytics Opt-out Browser Add-on, which you can obtain at https://tools.google.com/dlpage/gaoptout?hl=en.

This website uses functional, analytic, tracking cookies and similar techniques, also from third parties such as the Google Analytics, to analyze and improve Bosch Rexroth and third parties’ services. The third parties use cookies that enable an analysis of your use of the Our US website and social media pixels that enable an analysis of your use of Our social media channels. Our advertising, analytic and social media partners have access to your use of our site. The information generated about your use of the website (such as when you visited the website, the referrer URL, details on the configuration of your operating system, your browser and your access provider) are transmitted to and stored on the respective third parties’ server.

The option provided by Bosch Rexroth to configure settings for cookies has no effect on third party cookies, pixels, and active components (e.g., YouTube, Facebook, Google, Twitter). Refer to the respective providers’ websites for information about how they handle your data.

We use any information gathered by such analytics tools to analyze your use of the website/application, to generate reports on website activities and to perform other website/application related services to you. Only authorized persons have access to this anonymized data.

VII. Use of Social Plugins as Part of Social Media

Bosch Rexroth’s website uses social media plugins (“Plugins”) from social networks like Facebook, Google+ and Twitter (“Social Network”). The Plugins are identified by the respective social media logo or the respective suffix (the “Button”).

If you visit a page on the website/application that contains Plugins, your browser will establish a direct connection to the Social Network server and load the Button from there, At the same time the Social Network will know that the respective page on the website/application has been visited. If you click on a Button, you establish a direct connection to the respective Social Network. By clicking the applicable Button, you accept and consent to the transmission of your data to the Social Network. If you are logged into the Social Network, it can also associate your visit to the website/application to your Social Network account.

If you do not wish your data to be transmitted to the applicable Social Network via the website/application, ensure that you are not logged into the Social Network before visiting the website/application, and do not click on any Plugins while on the website .

Our website/application uses the YouTube video platform that enables playback of audio and video files. By visiting such websites, YouTube receives information that you have accessed the corresponding page on the website. Such data is transmitted to YouTube whether you are logged into a YouTube user account or not.

For information about the scope and purpose of data collection by these social media companies, and your rights and the settings you can configure to protect your privacy, refer to their privacy policies.

VIII. International Data Transfer

Bosch Rexroth may transfer your personal information to Bosch Rexroth’s parent company in Germany, Robert Bosch GmbH, and/or to any other Bosch affiliates throughout the world, including, without limitation, Bosch Rexroth AG, when processing, storing, analyzing, and otherwise using data. We may also transfer your data to a service, provider, contractor, or third party outside the country of origin. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in countries other than the country in which you reside. You can obtain information about Our policies and practices with respect to foreign service providers (including affiliates), or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.

IX. Children’s Privacy

We do not knowingly collector use any personal information from online visitors under the age of 16. We do not knowingly allow visitors under the age of 16 to participate in any promotions or contests made available on website/application from time to time.

X. California “Shine the Light” Privacy Rights

California’s “Shine The Light” law permits those Our customers who are residents of California to annually request a list of their personal information (if any) that We disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, We currently do not share any personal information with third parties for direct marketing purposes.

XI. Use of Links to Affiliated Sites.

The website/application may contain links to other Bosch sites. The website/application provides these links only as a convenience. Your use of these Affiliated Sites and any related services are outside the scope of this Privacy Notice and is governed by the Privacy Notice and any other terms referred to or located on such Affiliated Sites.

XII. Use of External Links

The website/application may contain links to third-party websites or services operated by providers that are not associated with Bosch Rexroth. After you click the link, We no longer has any influence over the collection, storage, use or processing of any personal information transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond Our control. Therefore, Bosch Rexroth is not responsible for the collection, storage, use, disclosure or other processing of personal information by such third parties. For further clarity, this Privacy Notice does not apply to any such third-party websites or services; refer to the privacy statements or policies for such third-party websites or services for information about how they collect, use, disclose and protect personal information.

XIII. Chatbot/Chatbox

Within the scope of this Online Offer, we give you the opportunity to learn about the products and services offered by us by means of a chat. When using the chat, the chat conversation is recorded. After the chat, it will be deleted soon thereafter unless the chat is part of a support or service request. In the latter case, the chat’s content is assigned to your customer account and will be saved for the purpose of fulfilling the contractual obligations.

XIV. Security

Bosch Rexroth takes commercially reasonable efforts to ensure that your data collected by Us through this website/application is protected against tampering, loss, destruction, access by unauthorized persons or unauthorized disclosure. Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible.

When you register with Us, you are required to create a username and password. You must not share this access information with anyone else as you are personally responsible for any information transmitted while logged in with your username and password. We disclaim any and all liability for any information transmitted due to an unauthorized log in.

1. Use of Cookies

2. Bosch Cookies.

Bosch Rexroth uses cookies and active components (e.g., JavaScript) to track visitors’ preferences and customize the design of the website/application.

Cookies are small text files stored on your computer or device when you visit a website/application (www.boschrexroth.com/en/us/) If you wish, you can delete the cookies at any time from your web browser. However, this can result in some functions no longer being available. For information on deleting the cookies, consult your browser‘s help function.

We make it possible to control the use of cookies. To do so, click the “Cookie settings” link in the footer. This link gives you additional information about the cookies used. In addition, you can configure which cookies you want to use there.

3. Third-Party Cookies.

Bosch Rexroth’s website/applications may incorporate content and services from other providers (e.g., YouTube, Facebook, Google, X/Twitter) who, in turn, may use cookies and active components. We have no influence on the processing of personal information by these providers. The option provided by Us to configure settings for cookies used has no effect on cookies and active components from other providers (e.g. YouTube, Facebook, Google, X/Twitter). Refer to the respective provider’s websites for information about how your data is handled.

4. Cookies, Tracking Mechanisms, and Cookie Retargeting

Cookies, Tracking Mechanisms, and Cookie Retargeting create user profiles by means of advertising cookies or third-party advertising cookies so called "web beacons" (invisible graphics that are also called pixels or tracking pixels), or by means of comparable technologies. These are used for interest-based advertising and to control the frequency with which the user looks at certain advertisements. The relevant provider of these tools is the controller responsible for the processing of data in connection with the tool. The providers of the tools might disclose information also to third parties for the purposes mentioned above. The data protection notices of the relevant provider in this context. The following may be incorporated into this website at various times for various marketing campaigns:

Name: Meta-Pixel (formerly "Facebook Pixel")

Provider: Meta Platforms, Inc.

ATTN: Privacy Operations 1601 Willow Road Menlo Park, CA 94025 or online https://www.facebook.com/help/contact/507739850846588 or if you are an EU resident Meta Platforms Ireland Limited, Harbour, D2, 4 Grand Canal Quay, Square, Dublin, Ireland, ("Meta").

We are jointly responsible with "Meta" for processing operations of your personal data in the context of processing on our online offer via Meta-Pixel.

In order to determine the respective responsibilities for fulfilling the obligations under the GDPR and applicable law with respect to joint processing, we have entered into a Joint Controller Agreement (JCA) with Facebook. You can access the main contents of the agreement at the following link: https://www.facebook.com/legal/controller_addendum.

In particular, the JCA regulates which security measures "Meta" must observe when processing personal data(https://www.facebook.com/legal/terms/data_security_terms) and how data subject rights can be asserted against "Meta".

Function: "Meta" processes your personal data on the basis of your consent via the Meta-Pixel to create campaign reports, track conversions, click events as well as targeted advertising outside our websites (retargeting) using HTTP headers (including IP address, device and browser properties, URL, referrer URL, your person), pixel-specific data (including pixel ID and Facebook cookie), click behavior, optional values (for example, conversions, page type), form field names (such as "email", "address", "quantity" for the purchase of a product or service).We do not receive any personal data about you from "Meta". We only receive anonymized campaign reports about website audience and ad performance. You may opt-out of receiving interest-based ads from “Meta” by changing your advertising preferences directly on Facebook or Instagram. Alternatively, you can opt-out of third-party cookie use by visiting the Digital Advertising Alliance opt-out page at http://optout.aboutads.info/?c=2&lang=EN or the http://www.youronli-nechoices.com page.

Name: Google Ads Remarketing Tag

Provider: Google plex

1600 Amphitheatre Parkway

Mountain View, CA 94043

Function: Google processes your personal data on the basis of your consent through “Google Ads Remarketing Tag” Pixel for the generation of campaign reports, conversion tracking, click events and targeted advertising outside our website (retargeting) on the basis of URL, referrer URL or inclusion on remarketing lists defined through us, for example. Using the above information, it is also possible for you to be associated with your Google account and included in remarketing lists. We do not receive any personal data concerning you from Google, but rather receive anonymised campaign reports about the target audience and ad performance.

You can stop getting interest-based ads from Google by changing your advertising preferences on the Google website at https://www.google.com/settings/ads/onweb#display_optout. Alternatively, you can deactivate the use of third-party cookies by visiting the Network Advertising Initiative opt-out page at http://www.networkadvertising.org/managing/opt_out.asp or managing the use of device identification in the device settings. You can find instructions at https://support.google.com/ads/ans-wer/1660762#mob.

You can find more information at: https://policies.google.com/privacy

Name: Amazon Advertising Pixel

Provider: Amazon Corporate Headquarters

410 Terry Ave N

Seattle 98109, WA.

Function: Amazon processes your personal data on the basis of your consent through Amazon Advertising Pixel for the generation of campaign reports, conversion tracking, click events and targeted advertising outside our website (retargeting). We do not receive any of your personal data concerning you from Amazon, but rather receive anonymised campaign reports about the website target audience and ad performance.

You can stop getting interest-based ads from Amazon by changing your advertising preferences on the Amazon website at https://advertising.amazon.com/legal/ad-prefe-rences?ref=a20m_us_fnav_l_adprf or by visiting the Digital Advertising Alliance opt-out page at http://optout.aboutads.info/?c=2&lang=EN or the http://www.youronlinechoices.com website.

You can find more information at:

https://www.amazon.com/gp/help/customer/display.html?no-deId=GX7NJQ4ZB8MHFRNJ

Name: Trade Desk Pixel

Provider: The Trade Desk Inc.,

42 N Chestnut St, Ventura,

California, CA – 93001, USA

Function: The Trade Desk is an advertising technology platform for managing digital marketing campaigns and processes your personal data on the basis of your consent. To do this, the browsing behaviour of users of our website is analyzed using cookies. The Trade Desk collects and processes personal data about users, devices and advertisements, and where these are displayed. This includes, for example, clear cookie identifiers, advertisement identifiers for mobile devices, IP addresses and other information about browsers and devices, such as type, version and settings.

You can object or withdraw your consent at any time in the cookie settings of the Consent Management Tool used.

Find more information at: https://www.thetradedesk.com/de/privacy

Name: Media Intelligence Network

Provider: Amnet GmbH

Alsterufer 3

20354 Hamburg, Germany

Function: Media Intelligence Network is a data management platform for the use of retargeting and processes your personal data on the basis of your consent. Retargeting is a tracking process used in online marketing where your visit to our website is flagged and then, when you visit other websites, advertisements for the products you previously viewed on our website are inserted. The cookie placed by Media Intelligence Network serves to recognize the end device you used. Based on your prior visit to our website, this records your interest in specific products and is used for targeted advertising on other websites. Using the cookie, Media Intelligence Network can establish the so-called conversion rate. This determines the number of persons who have decided to make a purchase after clicking on an advertisement for a promoted offer.

You can object or withdraw your consent at any time in the cookie settings of the Consent Management Tool used.

Find more information at: https://www.mediaintelligence.de/privacy-policy.do

Name: Twitter Advertising (Retargeting or Conversion Tracking)

Provider: Twitter Inc,

1355 Market Street, Suite 900,

San Francisco, CA 94103, USA.

Function: Twitter Ads allows advertisers to collect data from users who visit their website. Cookies and code are used to connect the website to another third-party platform such as Twitter. A non-reversible and non-personal hash value is generated from your usage data and transmitted to Twitter for analysis and marketing purposes. In addition, a so-called “Twitter pixel” can be used to track the actions of users after they have seen or clicked on a Twitter ad. User behavior, such as websites visited, content accessed, time of visit, etc., as well as device-related data, such as applications and operating systems used, are recorded. With “cross-device personalization”, Twitter also tries to link all devices of a user. Since the data is stored and processed by Twitter, a connection to the respective user profile on twitter.com is also possible.

You can object to Twitter’s data collection by adjusting the settings in your Twitter account or at https://twitter.com/personalization.

If you would like to opt out of interest-based advertising from certain third-party advertisers, you can do so at https://optout.aboutads.info and https://optout.networkadvertising.org.

For more information: https://twitter.com/privacy.

Name: LinkedIn Insight Tag

Provider: LinkedIn Corporation

1000 West Maude Avenue

Sunnyvale, CA 94085

Function: LinkedIn processes your personal data based on your consent via the pixel "LinkedIn Insight Tag" for the creation of campaign reports, tracking of conversions, click events as well as targeted advertising outside our websites (retargeting) based on URL, referrer URL, shortened or hashed IP address (for cross-device retargeting), devices and browser properties (user agent) and time stamp. We do not receive any personal data from you from LinkedIn, only anonymized campaign reports on website audience and ad performance. LinkedIn storage period: pseudonymization after 7 days, final deletion after 180 days.

For more information: https://www.linkedin.com/legal/privacy-policy

Processing of the advertising identifier / advertising ID

With your consent, we use the so-called ”advertising identifier” (IDFA) for devices with the iOS operating system and the so-called advertising ID for those with Android for advertising purposes. These are non-permanent identification numbers for a specific device which are provided by iOS or Android. The data collected through this is not linked with other device-specific information. We use the identification numbers in order to provide you with personalized advertising and to be able to analyze your usage. If you activate the ”No ad tracking” option in the iOS settings under ”Privacy” – ”Apple Advertising” or the ”Deactivate interest-based advertising” option on Android under ”Google Settings” – ”Advertising”, then we are only able to take the following measures: Measurement of your interaction with banners by counting the number of times a banner is shown without being clicked on (”frequency capping”), click rate, determination of unique usage (”unique user”) and security measures, fraud prevention and troubleshooting. You can delete the IDFA or the advertising ID at any time in the device settings (”Reset Ad ID”); a new identification number will then be generated which is not merged with the previously collected data. We would like to note that you may not be able to use all of the functions of our app if you restrict the use of the respective identification number.

XV. How We Respond to Do Not Track Signals

The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet finalized and not all browsers support DNT. We therefore do not recognize and/or respond to all DNT signals. However, we recognize the GPC.

XVI. International Users

This is a U.S. website and service targeted to users in the U.S., the website/application and Bosch Rexroth Services are subject to U.S. laws, as applicable, including, without limitation, those governing the privacy and security of your information. If you use Our Services, you are transferring your information to Bosch Rexroth in the United States or to another Bosch Rexroth location outside of the US. By using the Our Services or providing your information to Us through the Services you consent to the transfer of your personal information to the United States, and Bosch handling of your information in accordance with applicable U.S. requirements and this Privacy Notice. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in the United States. You can obtain information about Bosch’s policies and practices with respect to service providers (including affiliates) outside the country where you reside, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.

XVII. Your Rights - US

State specific privacy laws within the United States provide data subjects certain rights regarding the personal information that businesses collect and how the collected personal information is used. If you would like to exercise data subject right available to you, find the “Exercise your Rights” section below. Our privacy team will examine your request and respond to you as quickly as possible.

We may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements. We maintain and use all de-identified information in de-identified form. We do not attempt to reidentify it except to ensure our de-identification processes are in compliance with applicable law.

Dependent on the state of your residence, you may be provided the following rights:

  • Right to know or confirm what personal information is collected
  • Right to access your personal information
  • Right to correct inaccurate personal information
  • Right to delete personal information
  • Right to know what personal information is sold or shared and to whom.
  • Right to opt-out of sale of personal information
  • Right to opt-out of or sharing of personal information for cross-context behavioral advertising
  • Right to opt-out of processing for the purpose of profiling or targeted advertising
  • Right to data portability
  • Right to limit the use and disclosure of Sensitive Personal Information
  • Right of no retaliation following opt-out or exercise of other rights
  • Right to appeal
  • Right to non-discrimination

XVIII. How to exercise your rights

To exercise your rights, submit a verifiable consumer request or access request, as applicable, to us by either:

Calling us at 888-43-BOSCH (888-432-6724).

Sending an email to: privacy.policy@us.bosch.com

To assist Bosch in processing your request when exercising your rights, supply the following information:

  • Full name
  • Phone number
  • Address
  • Any information you can provide about your previous contact with Bosch (e.g. contact point / touchpoint with Bosch, screenshots, reference to a specific product/newsletter)

Only you (or based on your state of residence, an authorized agent authorized by you to act on your behalf – see Section Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.

We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.

XIX. Response timing and Format

We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty-five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days in total), where permitted by applicable law, we will inform you of the reason and extension period in writing. Opt-out request will be honored as soon as feasibly possible, but no later than 15 days from the date we receive the request.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

For data portability requests, where applicable, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

XX. Personal Information Sales Opt-Out and Opt-In Rights

We do not sell personal information.

XXI. Authorized Agent.

I. California

As a California resident you may also exercise your request to know or request to delete through an authorized agent. When you submit your request through an authorized agent, we require that you:

  • 1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
  • 2. Verify your own identity directly with us.

The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.

II. Colorado

As a Colorado resident you may also exercise your request to opt-out through an authorized agent. When you submit your request through an authorized agent, we require that you:

  • 1. Provide Us a copy of your written permission for the authorized agent to submit the applicable request; and
  • 2. Verify your own identity directly with us.

XXII. Non-Discrimination; Financial Incentives

We will not discriminate against you for exercising any of your rights. Unless permitted by applicable law, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by applicable law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. When we offer financial incentives, we request identifiers and contact information, though we may also request additional personal information We share this information with. Distributors. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We calculate the value of the financial incentive by using the expense related to the offer, and the value of your personal information is the value of the offer presented to you.

We currently do not provide financial incentives for the sale of personal information or use of personal information for targeted advertising purposes.

XXIII. Filing a Complaint

Regulatory authorities that oversee the privacy laws and regulations advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch Rexroth’s response to an objection or challenge filed under Article XXI above, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:

Under US state laws: You may file a complaint with the applicable state Attorneys General Office or regulatory agency.

XXIV. Changes to Notice

Due to the constantly changing nature of Bosch Rexroth business, Bosch Rexroth reserves the right to change, update, revise and/or modify this Privacy Notice at any time at Bosch Rexroth’s sole discretion, and Bosch Rexroth will post any new or revised Privacy Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Bosch Rexroth gathers now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the [website/application] or utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Privacy Notice in and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the website. You are responsible for checking the website/application to keep apprised of recent changes.

The effective date of this Privacy Notice is August 2024.

This Privacy Notice was updated on August 8th 2024.

XXV. Contact

To obtain more information or to submit suggestions or complaints regarding the processing of your personal information, you can contact the Bosch Privacy Policy Administrator. If incorrect information has been stored despite Bosch efforts to maintain correct and up-to-date data, Bosch will correct this upon your written request, sent to:

Email: privacy.policy@us.bosch.com

Postal Address:

Robert Bosch LLC

Privacy Notice Administrator

38000 Hills Tech Drive

Farmington Hills, MI 48331

You may also contact as follows:

Phone: 888-43-BOSCH (888-432-6724)

Website: https://www.bosch.us/contact/

XXVI. Other Applications

To see all support applications which may be used in this application/website visit:

https://www.boschrexroth.com/en/dc/data-protection-notice/#accordion

US Applications

Chat

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

  • Communication data (IP-address; mandatory fields* e. g.: e-mail-address, name, company, address, phone number)

Processing purposes and legal basis

  • Answering your user requests within the scope of a chat/chatbot
    (legal basis: fulfillment of contractual obligations respectively legitimate interest due to improvement of products/services and legitimate interest in correct handling and purposeful answering of your concern by forwarding it to an opportune contact Bosch Rexroth internally across legal entities and CE-Partner Organization)
  • Obtaining feedback in terms of your request
    (legal basis: respectively legitimate interest in the improvement of our online offer/products and services)
  • Storage of communication data
    (legal basis: legitimate interest in storing of contact data for increasing our business relations)Temporarily processing of IP-Address for automated country routing
  • Temporarily processing of IP-Address for automated country routing
    (legal basis: legitimate interest on the correct answering of your request by forwarding it to an opportune internal contact, if so cross-divisional)
  • Analysis of the use of the global communication channels and the resulting opportunities or leads for DC or the partner organization
    (legal basis: legitimate interest on gaining efficiency and effectiveness, but also achieving higher, global sales based on a better understanding of customers)
  • Usage of an artificial intelligence (Large Language Model/Transformer Model) to anonymize chat histories
    (legal basis: legitimate interest to create an anonymized FAQ (frequently asked questions) including the purpose to train and maintain algorithms or models)

Service Provider

LiveChat, Text, Inc.
101 Arch Street, 8th Floor
Boston MA 02110

Service provider privacy notice: https://www.livechat.com/legal/privacy-policy/

Data transfer and storage

During the usage of the chat, the chat history is stored. In the case of a support or service request resulting from the chat history, the chat history will be stored in a customer data base for the purpose of fulfillment of contractual obligations insofar the request can be assigned to a person.

Also, the above mentioned general data protection notices are valid.

Effective date: August 14, 2024

Rexroth-Store

Collection, processing and use of personal data

Processed data categories

Following data categories are processed:

  • Communication data (e.g. country, name, company, VAT ID, telephone, E-Mail, address, IP-address), user master data
  • Data backend storage (e.g. product information, prices, simulations on base of the user)
  • Contract master data (business relation, product- resp. contract interest, customer history)
  • Transactional data
  • Information data (of third parties e.g. of public registers)

Processing purposes and legal basis

  • Global customer administration, address management (legal base: fulfillment of contractual obligations or pre-contractual measures, legitimate interest on internal data exchange between legal entities of Bosch Rexroth and increasing business relationships)
  • Global order handling (legal base: fulfillment of contractual obligations)
  • Transfer of data towards CE Partner (legal base: legitimate interest on the efficient handling of standard product requests). The Rexroth Store processes requests for quotes to provide accurate pricing and product information to potential customers. Personal data collected for this purpose includes contact details, company information, and specific product interests.
  • We provide a link through the “BuyRexroth widget” for real-time distributor stock information via API calls. Once users are on BuyRexroth.com, their privacy policy applies (legal base: legitimate interest in improving user experience and optimizing sales opportunities).
  • Transfer of data to Payment Provider (legal base: contract)

Credit assessments

We have a legitimate interest in performing the credit assessments set forth in this section for the purpose to protect ourselves from bad debts or investments. We might commission companies performing mathematical and statistical analysis to assess the risk of payment default and deliver, within the scope of what is allowed under law, information on the probability of payment defaults. For the assessment, address data may be used, but not exclusively.

In case the result of a credit assessment does not satisfy our requirements, we reserve the right to ask for an assured payment method (e.g. credit card) or to refuse to enter into a contract.

Payment service provider

Depending on the type of payment method you choose in your order process, the payment service providers commissioned by us will transfer the payment data which is needed to process payments (e.g. bank data or data of credit card) to the financial institution charged. Sometimes, payment service providers also collect and process such data as controllers. In that case the data protection notice of the respective payment service provider is valid.

Privacy notice of Adyen: https://docs.adyen.com/legal/terms-conditions#9confidentialityprivacyandcompliance

Platform provider/Processor:

Provider: Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA

Function: Software as a Service and Data Host of the platform

For further information visit:

Statement Privacy Shield: https://c1.sfdcstatic.com/content/dam/web/en_us/www/documents/legal/Agreements/EU-Data-Transfer-Mechanisms-FAQ.pdf

Privacy Statement: https://www.salesforce.com/ap/company/privacy/

Also the above mentioned general data protection notices are valid.

Effective date: August 14, 2024

Customer Relationship Management

Collection, processing and use of personal data

Processed data categories

Following data categories are processed:

  • Communication data (e.g. country, name, company, telephone, E-Mail, address, IP-address) and other user provided data
  • Data backend processing flow (e.g. product interest, request for quote, user activity)
  • Master data account (e.g. business relation, customer relation history)

Processing purposes and legal basis

  • Customer relation management, address management, product interest updates
    (legal base: legitimate interest in product and services)
  • Key performance indicators
    (legal base: legitimate interest for evaluation of our business processes)
  • Transfer of data to distributor (CE Partner)
    (legal base: legitimate interest in efficient handling of the standard product inquiries)

Applications/Systems/Service Providers Used

The following are used to help our businesses with sales, marketing, customer service, and contact relationship management. We do not sell your information but it may be shared in order to provide the necessary services to you.

  • HubSpot
    Function: collect and process customer inquiries, communicate
    Website: https://www.hubspot.com/
    Privacy Notice: https://legal.hubspot.com/legal-stuff
  • Interlynx Systems
    Function: process customer inquiries, classify product interests
    Website: https://www.interlynxsystems.com/
    Privacy Notice: https://www.interlynxsystems.com/GDPR/privacypolicy.pdf
  • Captello
    Function: lead capturing system
    Website: https://www.captello.com/
    Privacy Notice: https://www.leadliaison.com/about/privacy-policy/

Effective date: August 14, 2024