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Digital Service Assistant

Digital Service Assistant

Fast help in case of machine downtime

Our Digital Service Assistant is available around the clock directly on your mobile device. You can access our entire service portfolio at any time and get fast help in case of service.

  • Identify and order the right spare parts quickly and easily
  • Start a direct and uncomplicated repair request
  • Get direct access to the appropriate documentation
  • Detect the machine error via online diagnosis directly via the control
  • Store machine data so that our helpdesk can help you even faster in the future
  • Contact us 24/7 365 days a year
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CytroConnect

Avoiding machine downtime the intelligent way

With CytroConnect you can benefit from state-of-the-art IoT technology in combination with Rexroth knowhow. Through our browser-based dashboard you have access to all relevant indicators – whether using your laptop or mobile device – to fasten up troubleshooting and maintenance.

  • Higher machine availability with permanent, automated monitoring of your machine data
  • Lower costs thanks to reduced downtimes
  • Up to 50% faster maintenance
  • Increased productivity
  • Reduced storage costs for spare parts
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Predictive Analytics

Leave nothing to chance

Sudden machine breakdowns, unplanned, costly maintenance work and pre-defined maintenance cycles – is that the solution? In the case of machine breakdowns and unplanned maintenance wor, considerable costs can be incurred. In many cases components are not used until the end of their operating lives. With the smart Industry 4.0 solution Predictive Analytics from Rexroth, this is a thing of the past.

  • Higher machine availability with permanent, automated monitoring of your machine data
  • Lower costs thanks to reduced downtimes
  • Up to 50% faster maintenance
  • Increased productivity
  • Reduced storage costs for spare parts
  • Data-based analysis and maintenance strategy by our specialists
  • Additional Rexroth services
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