WE MOVE. YOU WIN.

Data Protection Notice of Bosch Rexroth AG

Bosch Rexroth appreciates your interest in its products and your visit to this website.

General Information about our Online Offer

Bosch Rexroth AG (hereinafter "Bosch Rexroth AG" or "We" or "Us") welcomes you to our internet pages and mobile applications (together also referred to as "Online Offers"). We thank you for your interest in our company and our products.


1. The Bosch Rexroth AG respects your privacy

The protection of your privacy throughout the course of processing personal data as well as the security of all business data are important concerns to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.

Data protection and information security are included in our corporate policy.


2. Controller

Bosch Rexroth AG is the controller responsible for the processing of your data, exceptions are outlined in this data protection notice.

Our contact details are as follows:

Bosch Rexroth AG
Zum Eisengießer 1
97816 Lohr am Main

Your contact to Bosch Rexroth AG
info@boschrexroth.de
Company’s headquarters
+49 9352 18 0


3. Collection, processing and usage of personal data

3.1 Processed categories of data

The following categories of data are processed:

• Communication data (e.g. name, telephone, e-mail, address, IP address, Marketing-ID)

For further details, please refer to the respective offers listed below.


3.2 Principles

Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses and contractual data, which is an expression of a person's identity.

We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.


3.3 Processing purposes and legal basis

We as well as the service providers commissioned by us, process your personal data for the following processing purposes:

3.3.1 Provision of these Online Offers

(Legal basis: Legitimate interest on our part in direct marketing as long as this occurs in accordance with data protection and competition law).

3.3.2 Resolving service disruptions as well as for security reasons

(Legal basis: Fulfillment of our legal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers).

3.3.3 Self-promotion and promotion by others as well as market research, reach analysis and lead management done within the scope statutorily permitted or based on consent

(Legal basis: Consent / legitimate interest on our part in direct marketing if in accordance with data protection and competition law).

3.3.4 Safeguarding and defending our rights

(Legal basis: Legitimate interest on our part for safeguarding and defending our rights).

For further details, please refer to the respective offers listed below.


3.4 Registration

If you wish to use or get access to benefits requiring to enter into the fulfillment of a contract, we request your registration.

With your registration we collect personal data necessary for entering into the fulfillment of the contract (e.g. first name, last name, email address) as well as further data on voluntary basis, if applicable. Mandatory information is marked with an *.

3.4.1 Registration and login with SingleKey ID

The use of SingleKey ID and further functions, in particular the administration of your master data and the provision of an overview of your applications takes place on joint responsibility of Bosch.IO GmbH and those persons responsible for the applications you use.

For more information on the individual processing operations and your rights, please refer to section 3.4.1.1.

Whenever You register and login with SingleKey ID the contractual terms of the SingleKey ID (https://dc-mkt-prod.cloud.bosch.tech/xrm/media/global/documents/legal_notice/tc_registrationanduseofdigitalservices.pdf) and privacy Notice of SingleKey ID (https://singlekey-id.com/en/data-protection-notice/) apply to the processing of Your personal data.

For the purpose of the use of Singlekey ID and functions a joint controller contract has been concluded between Bosch.IO GmbH and us.

What does that mean for You?

3.4.1.1 Information in accordance with Art. 26(2)(2) GDPR – Joint controllers

For the purpose of the use of the SingleKey ID a Joint controller Agreement in accordance with Art. 26 GDPR has been concluded between

Party 1
Bosch.IO GmbH
Ullsteinstrasse 128, 12109 Berlin, Germany

and

Party 2
All parties named in
the list of parties

What is the basis for joint responsibility?

In connection with the provision of SingleKey ID as an exclusive single sign-on solution of the Bosch Group, the aforementioned parties will work closely together. This also concerns the processing of your personal data. The parties have jointly determined the order in which this data is processed in individual process steps. As such, they are jointly responsible for the protection of your personal data during the process stages described below (Art. 26 GDPR).

As a data subject according to GDPR, you have a right to the following information from the aforementioned parties.

For which process stages is there joint responsibility?

Processing step: Registration and login with SingleKey ID
Responsibility lies with: Bosch.IO GmbH

Processing step: Overview and administration of master data and applications with SingleKey ID
Responsibility lies with: Bosch.IO GmbH

What have the parties agreed?

In line with their joint responsibility for data protection, the aforementioned parties have agreed which of them is responsible for meeting specific obligations under GDPR. In particular, this concerns the exercise of the rights of data subjects (Art. 15–21 GDPR) and the fulfillment of the obligations regarding provision of information (Art. 13–14 GDPR).

This agreement is required because during the provision and operation of SingleKey ID and its functions, personal data is processed in various process steps and by various systems operated either by Bosch.IO GmbH or by all parties named in the list of parties.

What does this mean for you as data subject?

Although a joint responsibility exists, the parties shall fulfill the obligations under data protection law in accordance with their respective responsibilities for the individual processing activities as follows:

• In accordance with their joint responsibility, the parties shall provide the data subject with any information required under Art. 13 and 14 GDPR in a precise, transparent, intelligible, and easily accessible form, using clear and plain language. This info rmation shall be provided free of charge. For this purpose, each party shall provide the other party with all the necessary information from its area of operation.

• The parties shall inform each other without delay of any legal positions asserted by you as data subject. They shall provide each other with all the information required to respond to requests for information.

•As data subject, you will, in principle, receive the information from Bosch.IO GmbH. Regardless of this internal agreement, you may also assert your rights, as data subject, directly against any party.

Who are the contracting parties?

All Bosch entities that have signed the Adherence Letter to the Joint Controller Agreement are referred to as contracting parties.

The current list of parties is published on the SingleKey ID website under https://singlekey-id.com/en/data-protection-notice/.


3.5 Log files

Each time you use the internet, your browser is transmitting certain information, which we store in so-called log files.

We store log files for a short period of time to determine service disruptions and for security reasons (e.g., to investigate attack attempts) and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.

Log files are also used for analysis purposes (without the IP address or without the complete IP address). Also see module “Self-promotion and promotion by others as well as market research, reach analysis and lead management done within the scope statutorily permitted or based on consent”.

In log files, the following information is saved:

• IP address (Internet Protocol address) of the terminal device used to access the Online Offer

• IP address (internet protocol address) of the terminal device used to access SingleKey ID

• Internet address of the website from which the Online Offer is accessed (so called origin or referrer URL)

• The name of the service provider which was used to access the Online Offer

• Name of the files or information accessed

• Date and time as well as duration of recalling the data

• Amount of data transferred

• http status code (e. g. “Request successful” or “file requested not found”

For more details, please refer to the respective offers lister below.


3.6 Children

This Online Offer is not meant for children under 16 years of age.


3.7 Data transfer to other controllers

Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal basis and the recipients or categories of recipients can be found in the Section - “Processing purposes and legal basis”. Third parties may also be other companies of the Bosch Group and CE-Partner Organization. When data is transferred to third parties based on a legitimate interest, this is explained in the respective offers listed below.

Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

3.7.1 Service providers (general)

We involve external service providers with tasks such as sales and marketing services, contract management, programming, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply to the statutory provisions. Service providers may also be other Bosch group companies.


3.8 Transfer to recipients outside the EEA

We might transfer personal data to recipients located outside the EEA into so-called third countries. In such cases, prior to the transfer we ensure that either the data recipient provides an appropriate level of data protection or that you have consented to the transfer.

You are entitled to receive an overview of third country recipients and a copy of the specifically agreed provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the Contact section.


3.9 Duration of storage, retention periods

Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a legitimate interest in storing the data (e.g. we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).


3.10 Data processing under other legal regulations

We collect data based on other legal regulations. These include, for example, regulations for export controls, EC regulations (terrorist list screening), military, known consignors (air freight security law), taxes, ILSG, general equality law, labour law and many more. We treat the data according to the specifications of the respective legal regulation and analogously their storage obligations. Personal data will be deleted immediately after the end of the storage obligations.


4. Usage of cookies

In the context of our online service, cookies and tracking mechanisms may be used.

Cookies are small text files that may be stored on your device when visiting our online service.

We operate some of our websites, only with technically required cookies. On these websites no cookie manager dialogue is in use.

Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis. On these websites a cookie manager dialogue is in use.


4.1 Categories

We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.

It is generally possible to use the online service without any cookies that serve non-technical purposes.


4.2 Technically required cookies

By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.

Such cookies will be deleted when you leave the website.


4.3 Cookies and tracking mechanisms that are technically not required

We only use such cookies and tracking mechanisms if you have given us your prior consent in each case. With the exception of the cookie that saves the current status of your privacy settings (selection cookie). This cookie is set based on legitimate interest.

We distinguish between two sub-categories with regard to these cookies and tracking mechanisms:


4.4 Comfort cookies

These cookies facilitate operation and thus allow you to browse our online service more comfortably; e.g. your language settings may be included in these cookies.


4.5 Marketing cookies and tracking mechanisms

- General

By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behaviour:

- Statistics:

By using statistical tools, we measure e.g. the number of your page views.

- Conversion tracking:

Our conversion tracking partners place a cookie on your computer ("conversion cookie") if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and thereby was redirected to our website. This can also be done across multiple devices. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.

- Social plugins

Some of the pages of our online service involve content and services of other providers (e.g. Facebook, Twitter) which also may use cookies and active modules. For more details regarding social plugins please refer to the section on “social plugins”.

- Retargeting

These tools create user profiles by means of advertising cookies or third-party advertising cookies so called "web beacons" (invisible graphics that are also called pixels or tracking pixels), or by means of comparable technologies. These are used for interest-based advertising and to control the frequency with which the user looks at certain advertisements. The relevant provider is the controller responsible for the processing of data in connection with the tool. The providers of the tools might disclose information also to third parties for the purposes mentioned above. Please note the data protection notices of the relevant provider in this context.

- Cross-Device-Tracking

In this case, based on a pseudonymous user ID, a pseudonymous profile of the user is created with information from the use of different devices.

- Visitor Stitching

Assignment of different contact points, such as websites, apps and device IDs to a cross-device user profile. Based on your device ID, contact ID, content ID or information within web forms, we can draw conclusions about your person.

- Personalize

In order to offer you a personalized customer journey and a newsletter according to your click and purchase behavior, we use tracking mechanisms on our websites.

Please note that using the tools might include transfer of your data to recipients outside of the EEA where there is no adequate level of data protection pursuant to the GDPR (e.g. the USA). For more details in this respect please refer to the following description of the individual marketing tools.

4.5.1 Name: Optimizely

Provider: Optimizely Inc.; 631 Howard Street, Suite 100; San Francisco, CA 94105

Function: The cookie tracks your user behavior across website and optimizes your personalized user experiences

Storage period: 1 year or until revocation of consent

For more further information visit: https://help.optimizely.com/Set_Up_Optimizely/Cookies_and_localStorage_in_the_Optimizely_snippet; https://help.optimizely.com/Privacy_and_Data_Protection_Controls

4.5.2 Name: Google Analytics

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Function: Analyses user behaviour (page retrievals, number of visitors and visits, downloads), creation of pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrichment of pseudonymous user data with target group-specific information provided by Google, retargeting, UX testing, conversion tracking and retargeting in conjunction with Google Ads

4.5.2.1 Name: Google Doubleclick

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Function: Placement of advertisements, remarketing, conversion tracking

For further information visit: https://www.google.com/intl/de/policies/

4.5.2.2 Name: Google Ads

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Function: Placement of advertisements, remarketing, conversion tracking

Further information is available at: https://adssettings.google.com/authenticated

4.5.3 Name: Tealium and Tealium Audience Stream

Provider: Tealium Inc., 11095 Torreyana Road San Diego, CA 92121

Function: Administration of website tags via a user interface, integration of program codes on our websites. Tool to support campaign planning and analysis based on motion profiles and buying behavior on own websites

Storage period: 1 year or until revocation of consent

4.5.4 Name: LinkedIn Pixel Insight Tag

Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Irland

Function: LinkedIn processes your personal data to create campaign reportings, to track conversions and click-events as well as for target-oriented advertising outside of our websites (retargeting) based on URL, referrer URL, IP-Address shortened or hashed (in case of cross device retargeting), devices and browser features (user agent) and time stamp. We don’t receive any of your personal data from LinkedIn. We only receive anonymized campaign reportings of website-target-groups and advertisement performance.

LinkedIn storage period: Pseudonymization after 7 days. Final deletion after 180 days

For further information visit: https://www.linkedin.com/legal/privacy-policy

4.5.5 Name: HubSpot Analytics

Provider: HubSpot Ireland Limited, One Dockland Central D1, Dublin, Ireland

Function: Tool to support automated marketing purposes. To generate and qualify contacts, we use contact and content IDs within our web forms, that allow us to identify you and perform visitor-stitching, conversion tracking and retargeting.

For further information visit: https://legal.hubspot.com/dpa; https://www.hubspot.com/data-privacy/privacy-shield; https://legal.hubspot.com/privacy-policy

4.5.6 Name: Analyses Communication- and Servicechannel

Provider: Bosch Rexroth AG; Lise-Meitner-Str. 4, 89081 Ulm

Function: Internal analyses of usage various Communication- and Service channels Bosch Rexroth Organization worldwide. Data reconciliation with internal systems.


4.6 Management of cookies and tracking mechanisms

You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.

Note: The settings you have made refer only to the browser used in each case.

4.6.1 Deactivation of all cookies

If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.

4.6.2 Management of your settings with regard to cookies and tracking mechanisms not required technically

When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any comfort cookies, marketing cookies or tracking mechanisms, respectively.

In our privacy settings, you may withdraw the consent with effect for the future or grant your consent at a later point in time.


5. Social Plugins

In our Online Offers we use so-called social plugins from various social networks. They are individually described in this section.

When using plugins, your internet browser creates a direct connection to the respective social networks’ server. Hereby, the respective provider receives the information that your internet browser accessed from the respective site of our Online Offers - even if you do not have a user account with this provider or are currently not logged into your account. Log files (including the IP address) are, in this case, directly transmitted from your internet browser to a server of the respective provider and might be stored there. The provider or its server may be located outside the EU or the EEA (e.g. in the United States).

The plugins are standalone extensions by social network providers. For this reason, we are unable to influence the scope of data collected and stored by them.

Purpose and scope of the collection, the continued processing and usage of data by the social network as well as your respective rights and setting options to protect your privacy can be found by consulting the respective social network's data protection notices.

In case you do not wish social network providers to receive and, if applicable, store or use data, you should not use the respective plugins.


5.1 Social Plugins with Two Click Solution

By using the so-called two click solution we protect your visit to our web pages from being logged and processed by social network providers by default. When using a page of our internet presence which contains such plugins, these are initially deactivated. Only when you click on the respective button, the plugins are activated.


5.2 Facebook plugins

Facebook is operated by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). Find an overview over Facebook's plugins and their appearance here: https://developers.facebook.com/docs/plugins , find information on data protection at Facebook here: http://www.facebook.com/policy.php.


5.3 Twitter plugins

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA and Twitter International Company, One Cumberland Place, Fenian Street Dublin 2, D02 AX07 Ireland ("Twitter"). Find an overview over Twitter's plugins and their appearance here: https://developer.twitter.com/en/docs/twitter-for-websites/overview.html, find information on data protection at Twitter here: https://twitter.com/privacy.


5.4 Pinterest plugins

Pinterest is operated by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland. ("Pinterest"). Find an overview over Pinterest's plugins and their appearance here: https://developers.pinterest.com/tools/widget-builder/, find information on data protection at Pinterest here: https://about.pinterest.com/en/privacy-policy.


5.5 E-Mail to a friend

Your e-mails distributed will only be saved until the sending process is completed and then deleted.


5.6 Share Button

Only when you actively click on the share button data will be sent to the operators of the social media channels. No data is sent to the operators of the social media channels beforehand - not even in an anonymous form.


6. Usage of our mobile applications

In addition to our Online Offers, we offer mobile applications ("Apps"), which you can download to your mobile device. Beyond the data collected on websites, we collect additional personal data through our apps that specifically result from the usage of a mobile device. This is subject to your prior consent.

If our apps collect or process personal data deviating from this Data Protection Notice, please refer to the respective offers listed below.


6.1 Processing of the advertising identifier / advertising ID

For advertising purposes, we use, given your consent, the so-called "advertising identifier" (IDFA) for iOS devices and the so-called advertising ID for Android devices. These are not permanent identification numbers for a certain terminal device provided by iOS or Android. The data collected is not brought together with other device-related information. We use identification numbers to provide you with personalized advertisements and to analyze your usage. When you activate (for iOS devices) the option "no ad tracking" in the device settings under "Privacy" - "Advertisements" or (for Android devices) activate "deactivate interest-based advertisements" in the Google settings under "Advertisements", we can only perform the following measures: Measuring your interaction with banners by counting the number of displays of a banner without clicks ("frequency capping"), click rate, assessment of unique usage ("unique user") and security measures, fraud combating and troubleshooting. In the device settings, you are always able to delete your IDFA or advertising ID ("reset ad ID"); a new identification number is generated then which is not combined with data collected earlier. We advise you that you might be unable to use all functions of our app when you restrict the usage of the respective identification number.


6.2 Data processing by App Store operators

We do not collect data, and it is beyond our responsibility, when data, such as username, email address and individual device identifier are transferred to an app store (e.g., Google Play by Google, App Store by Apple, Galaxy Apps Store by Samsung) when downloading the respective Application. We are unable to influence this data collection and further processing by the App Store as controller.


7. YouTube

Our Online Offers use the YouTube video platform which is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland („YouTube”). YouTube is a platform which allows the playback of audio and video files.

When you access a respective site of our Online Offers that contains an embedded YouTube player, this creates a connection to YouTube so that the video or audio file can be transmitted and played back. In doing so, data is transferred to YouTube as a data controller. We are not responsible for the processing of such data by YouTube.

Additional information on the scope and purpose of collected data, on further processing and usage of data by YouTube, on your rights and the privacy options available to be chosen by you, can be found in YouTube's data protection notice.


8. Communication tools on social media platforms

We use on our social media platform (e.g. twitter) communication tools to process your messages sent via this social media platform and to offer you support.

When sending a message via our social media platform the message is processed to handle your query (and if necessary additional data, which we receive from the social media provider in connection with this message as your name or files).

In addition we can analyze these data in an aggregated and anonymized form in order to better understand how our social media platform is used.

We will forward the personal data you provide to the Bosch legal entity responsible for the processing of your query (for example, in the event your query refers to a product that is distributed by another Bosch legal entity). The legal basis for the processing of your data is our legitimate interest (Art. 6 para. 1 lit. f GDPR) or, if applicable, an existing contractual relationship (Art. 6 para. 1 lit. b GDPR). The processed personal data is deleted 180 days upon receipt of your message the latest.


9. External links

Our Online Offers may contain links to internet pages of third parties, in particular providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our control. We do not assume responsibility for the processing of personal data by third parties.


10. Security

Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.

We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.


11. User rights

To enforce your rights, please use the details provided in the “Contact” section. In doing so, please ensure that an unambiguous identification of your person is possible.

Right to information and access

You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.

Right to correction and deletion

You have the right to obtain the rectification of inaccurate personal data. As far as statutory requirements are fulfilled, you have the right to obtain the completion of deletion of your data.

This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).

Restriction of processing

As far as statutory requirements are fulfilled you have the right to demand for restriction of the processing of your data.

Objection to direct marketing

Additionally, you may object to the processing of your personal data for direct marketing purposes at any time. Please take into account that due to organizational reasons, there might be an overlap between your objection and the usage of your data within the scope of a campaign which is already running.

Objection to data processing based on the legal basis of “legitimate interest“

In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on a legitimate interest. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements, which override your rights.

Withdrawal of consent

In case you consented to the processing of your data, you have the right to revoke this consent at any time with effect for the future. The lawfulness of data processing prior to your withdrawal remains unchanged.

Subscriptions can be withdrawn via the link mentioned in the subscription, if applicable in the settings of the respective Online Offer. Alternatively, please contact us using the information in the section “Contact”.

Data portability

As far as statutory requirements are fulfilled you may request to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – that we transfer those data to a third party.


11.1 Right to lodge of complaint with supervisory authority

You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority, which is responsible for your place of residence or your state of residency, or to the supervisory authority responsible for us. This is:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)

https://www.lda.bayern.de/en/index.html


12. Changes to the Data Protection Notice

We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to change.


13. Contact

If you wish to contact us, please find us at the address stated in the "Controller" section.

To assert your rights and to notify data protection incidents please use the following link:

https://request.privacy-bosch.com/entity/BR/

For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:

Data Protection Officer
Information Security and Privacy (C/ISP)
Robert Bosch GmbH
Postfach 30 02 20
70442 Stuttgart
GERMANY

or

DPO@bosch.com


Effective date: 2023-05-01

eTools

Collection, processing and use of personal data

After logging in with your e-mail-address into the different eTools, for example the following areas are available to you:

Online Product configurators and Sizing Tools

The information requested by you, for example via CAD-Download area or contact form, will be send to the e-mail-address specified by you in the registration process


Download capable Engineering Tools and Sizing Tools

Your data will be stored via prefixed contact form


Portal rooms and Collaboration Rooms

This area is used for simple data exchange between logged users. You may invite via mail any contacts for cooperation, no data will be saved for that.

Our CAD download area or the contact form can be used without any previous registration at any time


Processed data categories

Following data categories are processed:

• Communication data (e. g. company, name, telephone number, e-mail-address, country, metadata, customer number)


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purpose:

• Provision and administration of software and services
(legal basis: pre-contractual measures, fulfillment of contractual obligations)

• Provision of information
(legal basis: legitimate interest on correct handling and purposeful answer of your concern by forwarding it to an opportune contact Bosch Rexroth internally across legal entities)

• Provision of downloads
(legal basis: legitimate interest in global handling of pre-sales for initiation and increase of business relationships and business volume)


Also, the above mentioned general data protection notices are valid.

Effective date: 2023-03-01

MTpro-Online-Designer

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Communication data (e. g. company, name, address, telephone number, e mail address, country)

• Master data on a voluntary base, e.g. customer number


Processing purposes and legal bases

We, as well as the service providers commissioned by us, process your personal data for the following processing purpose:

• Global customer administration, address management
(legal basis: fulfillment of contractual obligations or pre-contractual measures, legitimate interest on internal data exchange between legal entities of Bosch Rexroth and increasing business relationships)

• Provision and administration of created Layouts
(legal basis: pre-contractual measures, contractual obligations)

• Sharing of your project files with registered users as authorized by you.
(legal basis: Legitimate interest in simple data exchange within the platform)

• Assignment and transfer of requests towards CE Partner

(legal basis: legitimate interest on the efficient handling of standard quote requests)


Also, the above mentioned general data protection notices are valid.

Effective date: 2022-01-20

Contact Forms

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Contact data (mandatory fields* e.g.: e-mail-address, name, telephone, address, country, request) and other non-mandatory information


Processing purposes and legal bases

• Provision of information
(legal basis: legitimate interest in processing your contact data, the correct handling and purposeful answer of your concern by forwarding it to an opportune contact Bosch Rexroth internally across legal entities and CE-Partner Organisation)

• Provisioning of downloads
(legal basis: legitimate interest in processing your contact data for the purpose of global handling of pre-sales for initiation and increase of business relationships and business volume)


Also, the above mentioned general data protection notices are valid.

Effective date: 2022-12-07

Customer Relationship Management

Collection, processing and use of personal data


Processed data categories

Following data categories are processed:

• Communication data (e.g. name, e-mail, telephone, address, contact person ID)


Processing purposes and legal bases

• Global handling of pre-sales phases for initiation and increase of business relationships
(legal basis: legitimate interest on increasing new business relationships by forwarding it to an opportune contact Bosch Rexroth internally across legal entities and CE-Partner Organization)

• Global customer administration, address management
(legal basis: legitimate interest on internal data exchange between legal entities of Bosch Rexroth)

• Global order handling and -tracking
(legal basis: fulfillment of contractual obligations)

• Global After Sales Service
(legal basis: fulfillment of contractual obligations)

• Global customer support (ticketing)
(legal basis: fulfillment of contractual obligations)


Data transfer


Information on joint controller towards data subjects according to Art. 26 para. 2 sentence 2 GDPR


For which process stages is there joint controller?

All controller process data of data subjects collected on fairs/trade shows or other sources as social media channels, web forms and online events. All controllers share the data to generate leads/opportunities and to enable collaborating business strategies and KPIs.


Processing activities:

Global Customer Relationship Management

Anonymized analytics of communication services based on our Online Customer Support

For more information exercising your rights please refer to section 3.3.1.1 of the general part of the data protection notice.


Also, the above mentioned general data protection notices are valid.

Effective date: 2023-05-08